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Payroll and Benefits Manager

Coppell, TX

If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion!


Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire people to live a healthy and active lifestyle. Now, with over 1300 stores and counting, we have been ranked as the #1 Fastest-Growing concept in its category and #15 on Entrepreneur Magazine’s “Franchise 500” list in 2024! We’ve grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients and blend with a purpose!

As a dynamic, rapidly growing company, we are looking for a purpose-driven and dedicated talent to join our Human Resource team.

The Payroll & Benefits Manager is responsible for leading the day-to-day operations of payroll and benefits administration for our expanding team.

This role will oversee the bi-weekly payroll, manage the effective administration of our benefits program, and ensure compliance with Federal and State payroll legislations.

This role requires a high level of confidentiality, excellent organizational skills, and a strong understanding of payroll and benefits administration.

  • Manage full-cycle, multi-state bi-weekly payroll for hourly and salaried team members. 
  • Ensure accuracy and compliance in payroll entries, tax filings, and benefit deductions. 
  • Manage tax and compliance activities through ADP SmartCompliance. 
  • Administer team member benefits programs, including health insurance, retirement plans, and other perks. 
  • Provide guidance to team members on benefit options as well as facilitate open enrollment processes. 
  • Manage third party vendors for payroll and benefit related functions including broker liaison, leave management, and various payroll related functions (garnishments, etc.) to ensure effective communication and resolve issues. 
  • Manage all 401(k) activities from enrollments to distributions, audits, etc. Distribute plan documents and updates as needed.
  • Coordinate and conduct the new team member onboarding process to ensure team members gain an understanding of benefit plans and enrollment provisions.
  • Serve as administrator for the payroll system. 
  • Partner with Accounting and Finance team to reconcile payroll to the general ledger and ensure accuracy of payroll funding. Develop ad hoc financial and operational reporting as needed. 
  • Facilitates audits such as 401(k) audit, Form 5500, Workers Compensation audit, and financial audits by preparing and providing documentation to auditors. 
  • Ensure accurate and timely year-end coordination and reporting (e.g., W-2, 1095’s). 
  • Maintain knowledge of federal and state payroll regulations and investigate and resolve payroll-related inquiries.
  • Implement policies and drive process improvements in alignment with business requirements.


  • Strong customer service focus and effective communication skills.
  • Analytical mindset with problem-solving aptitude.
  • Tech-savvy with an aptitude for leveraging technology to simplify processes.
  • Proven commitment to confidentiality, integrity, accuracy, and consistency. 
  • Thorough knowledge of gross to net payroll and general accounting principles.
  • Working knowledge of wage and hour requirements and taxation requirements.
  • Able to work in a fast-paced environment and manage deadlines.
  • Strong analytical skills and attention to detail required.
  • Highly proficient with computers and technology.
  • Promote the culture, values, and mission of Smoothie King. 


  • Associate degree or higher (or commensurate experience) in Accounting, Human Resources, Business Administration, or related field.
  • PCP or CPM certification (preferred) with 5 years of progressive full-cycle payroll and benefits administration experience.
  • ADP WFN and payroll tax reconciliation experience required. 
  • Strong understanding of payroll laws, regulations, and compliance requirements.
  • Personal passion for health and fitness is a plus.

What We Offer

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future!

We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work. 


Our Mission

Inspire people to live a healthy and active lifestyle. 


Our Vision

To be an integral part of every health and fitness journey. 


Our Values

  • We: Do the Right Thing
  • We: Are Better Together
  • We: Live the Mission
  • We: Keep Evolving
  • We: Focus and Finish 

At Smoothie King, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day.

The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.

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