Digital Designer


Hero is looking for a Digital Designer (UI/UX) who will be responsible for designing all Hero digital properties (e-commerce website, internal platforms) incorporating research and strategy. The ideal candidate is a self-starter with an entrepreneurial drive that can not only execute, but build frameworks for our rapidly growing company. This role will report to the Digital Channel Manager and work closely with the Creative Team and Marketing Team.

What you’ll do at Hero

  • Take design ownership of the Direct-to-Consumer website
  • Help deliver and refine clear storytelling around website needs and opportunities
  • Work cross-functionally with digital, growth, marketing, and creative peers
  • Create, collaborate, and iterate on flows, IA, and high-fidelity visuals
  • Design and ship high-quality website improvements
  • Develop hypothesis, iteratively test, and analyze results
  • Look at Hero as a Digital brand and work on internal digital initiatives to improve the workflow of the company

Types of projects you’ll work on

  • Put yourself in the new user mindset and create effective user flows from different points of entry into the site 
  • Develop hypotheses on what users need in order to make a purchase 
  • Run experiments on how to increase conversion and average cart size
  • Pair with growth to track how the changes perform
  • Collaborate with the creative team on maintaining the design system and testing variations 

We’d love to hear from you if you

  • Have +4 years of experience in UI/UX at an agency and/or high-growth consumer-facing brand
  • Have a strong command of data-driven email design and expert knowledge in HTML/CSS
  • Love tackling ambiguous problems and shaping them into clear goals
  • Leverage analytical skills to create new opportunities of work
  • Are successful working collaboratively as well as taking complete ownership of a project
  • Have the demonstrated ability to lead large projects
  • Have a passion for design systems, type systems, and framework thinking
  • A “no task is too small” attitude
  • Posses strong communication skills, both written and verbal
  • Pay close attention to detail and are well organized 

Interview requirements

  • A portfolio of design work is required for consideration
  • Take-home exercise
  • Live exercise

Benefits at Hero include: Medical, dental, vision, short and long-term disability benefits with a majority of the premiums paid by the company, flexible PTO, Wellness Days and Summer Fridays, 401k with employer match, work from home stipend, Citibike membership, ClassPass discount and more!

Hero is committed to maintaining a diverse workforce and an inclusive work environment. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, ancestry, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, genetic information or any other legally protected status.

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