Workplace Experience Coordinator

San Francisco, CA

We are looking for a great workplace experience coordinator to join the team. This role is an onsite role in our Downtown San Francisco Office.

What you'll be doing:

Arrives before business picks up for the day to conduct the “morning walk” of all spaces. This is the most important daily task of the Workplace team. It serves as the front line to ensure the spaces are clean, free of hazards, and vendors are doing their job.
Shares reception duties with Workplace colleagues, acting as a virtual directory for employees and guests (knowledgeable in conference room location, departmental location, Wish policies, building policies, etc), and fields employee Workplace requests (in-person, through portals and emails), directing through proper channels
Creates a memorable (polished, professional, warm, top-notch customer service) first impression for all Wish guests
Submits building requests through proper channels and follows up to ensure completion
Supports/owns event planning and management
Responsible for assisting Workplace Experience Manager with catering and pantry vendor management
Responsible for shipping and receiving (both employee and business mail)
Oversees the day porter scope and building janitorial team scope (daily, weekly, monthly, quarterly, and annually) ensuring spaces are clean
Provides support to the Workplace Experience Manager on employee moves (communicating move procedure, dispensing supplies, providing logistical move assistance and post move support for employees (before, during, and after hours)
Responsible for office supply orders, inventory, and stocking
First aid and CPR certified and holds an emergency warden position
Cross trained to provide “out of office” support for the Workplace Experience Manager ensuring daily operations run smoothly (cross trained - vendor management, move management, event management etc.)
Ability to travel as needed

Qualifications

2+ years in hands-on Facilities or Workplace function at a tech start-up (ideally)
Experience with event setup or coordination
Experience with service ticketing systems (e..g JIRA, ServiceNow) and international shipping
Working knowledge of standard computer applications including G-Suite & Slack

Who You Are:

Highly organized and detail oriented within a fast-paced environment
Strong customer focus and highly resourceful - an “anything is possible” attitude
Flexible hours and able to occasionally work after-hours for emergencies
Highly collaborative with a great degree of interpersonal savvy and professionalism
Able to manage ambiguity with ease

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

The base salary range for this position is $71,500 - $78,000 annually. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations.

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.