Website Analyst CRO

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For” and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.

What You'll Do

We want your expertise in helping optimize our website for our current and prospective customers. You’ll instrument the website to collect critical data, build reporting to illustrate trends and problem areas, and drive testing of new designs and solutions. We need a broadly skilled website analyst with the ability to take on big challenges, use data to understand complex problems, and drive resolution across teams.

If you are consumed by creating the ideal customer experience; if you are analytical and data-driven; if you want to work with a positive and growing team that enables you to do your best work, then we want to speak with you. This position will have a special impact on our business.

We are looking for someone who will:

• Challenge current methods and processes for measuring website performance - including conversion results
• Embrace the data from instrumentation and enablement to report-building and monitoring
• Develop reporting and monitoring strategies for key website workflows and initiatives
• Think creatively about ways to test, measure, and improve our customer experiences vs the competition
• Use data to communicate wins and train internal stakeholders as needed
• Work to understand our business, know our target audiences, and devise ways to better connect with them via digital experiences
• Work, do great things, then go home (or back to the living room)!

What We'll Love About You

• You're Google Analytics certified (or equivalent); familiar with Google Optimize and Tag Manager
• You have 2+ years of optimizing websites for conversion
• You have at least 2+ years of website analytics experience
• You have a working knowledge of HTML and website technologies
• You know how to juggle multiple timelines, prioritize projects, and see them through
• You can communicate effectively and build relationships with team members as well as other website administrators

What Will Make Us REALLY Love You

• You have experience with Adobe Analytics and/or the Adobe stack
• You’re conversant in javascript and/or have web development experience
• You can write SQL queries and perform data analysis
• You’re PMP certified
• You have expertise building data visualizations using tools like Tableau, Google Data Studio, etc.
• You have participated in customer experience analysis and design

What You'll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for the class and you walk away with financial savvy and a bonus.
• Give back.  Get paid to give your time to the community: ask us about this!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.

An Equal Opportunity Employer--M/F/D/V

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.