Web and Communications Specialist
The Department of Ophthalmology at Stanford Medicine continues on a growth trajectory and is seeking a Web and Communications Specialist to build, optimize, and maintain the department website based on existing platforms such as Adobe Experience Manager. In conjunction with website administration, the position will also grow the department’s digital community presence. Excellent writing, interpersonal, and oral communication skills are a must, since the position will also be responsible for content writing for the website and department level communications (i.e. newsletters, brochures, announcements, etc).
- Monitor and report on website traffic and performance. Perform periodic website audits.
- Perform maintenance duties, such as scripting, adding new content to collections, rebuilding indexes, and maintaining templates and supporting pages.
- Update web pages to ensure site accuracy and currency; perform light web design.
- Produce online content, animated gifs, static buttons, and email and landing pages under the direction of senior web developer and content manager.
- Perform development and maintenance programming for web pages and web applications. Build small applications.
- Evaluate and support user needs, and recommend solutions within existing platforms; maintain and develop documentation and how-to guides for customers.
- Perform selected website administration duties for existing clients. Ensure web server and site technical performance. Perform light troubleshooting and first line support.
- Build digital community thorough social media channels, blogs, and the web. Manage social listening efforts and report back to management. Compile data, analyze and report on social media use.
- Design, write and edit various department communication materials, such as department internal communications and feature stories for the department’s website. Coordinate printing of communication and marketing materials.
- Compile supplemental materials (i.e., images, video links, spreadsheets, biographies, executive talking points and other written materials) that support written communication.
Other duties may also be assigned
- Ability to manage and prioritize multiple deadlines.
- Excellent time management skills.
- Highly organized and creative.
- Ability to design marketing materials using Adobe InDesign
Knowledge of content management systems, such Drupal, including the ability to perform standard installations and configurations.
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor’s degree and two years of relevant experience or a combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Good customer service skills and ability to explain technical features to non-technical customers/clients.
- Clear understanding of web standards and usability methods.
- Demonstrated proficiency building applications in a web development framework.
- Understanding of systems integration and various web devices and environments.
- Ability to design and implement web services. Familiar with Adobe Experience Manager (AEM).
- Knowledge of website delivery best practices.
- Firm understanding of web technologies and applications, including social networking, social media tools, and current communication trends.
- Excellent writing, interpersonal, and oral communication skills with proven ability to present, write, edit, and organize thoughts in a clear, concise, and well-organized manner.
- Thorough command of the English language and grammar.
- Ability to build lasting relationships and strong communities; customer focus.
- Professional demeanor and ability to deal with a variety of personalities.
CERTIFICATIONS & LICENSES:
- Constantly perform desk-based computer tasks, grasp lightly/fine manipulation.
- Frequently sitting.
- Occasionally stand/walk, use a telephone.
- Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.
- Strong visual acuity.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- Hybrid position; required to be in-office two days per week.
As an organization that receives federal funding, Stanford University has a COVID-19 vaccination requirement that will apply to all university employees, including those working remotely in the United States and applicable subcontractors. To learn more about COVID policies and guidelines for Stanford University Staff, please visit https://cardinalatwork.stanford.edu/working-stanford/covid-19/interim-policies/covid-19- surveillance-testing-policy