VP of Strategic Planning and Business Operations

Shipt Birmingham, AL

At Shipt, we are transforming the shopping experience and giving time back to consumers. Shipt Shoppers handpick everything from fresh groceries to household essentials, then deliver them to your door in as little as one hour.


This is a critical role that will report directly to the Chief of Staff to CEO - Head of Strategy & Innovation, and play a crucial role in impacting the growth of Shipt and ensuring that it is functioning optimally to achieve its vision and associated goals.


What You’ll Gain

You will get experience working cross-functionally across the organization driving leading key operational initiatives, enabling a high-performing Executive Team and driving the CEO agenda. This is a key leadership role that will work closely with the entire executive leadership team here at Shipt. If you are strategic, highly organized, goal-orientated and are excited about having a real impact on a company’s future, this might just be the job for you!


Your Responsibilities

  • Lead a high-performing team in refining and executing Shipt’s strategy & maintaining a holistic point of view on the competitive landscape
  • Conduct environment scans that inform business leaders about changes affecting Shipt’s strategic goals, focusing on long-term trends, outlook, and competitive intelligence
  • Provide support to Chief of Staff on annual strategic planning process and work with leaders across the company to develop long-range strategic plans
  • Implement efficient and effective processes to drive annual and quarterly planning and to develop our annual, 3-year and 5-year strategic plans to grow the business
  • Organize, align, and drive strategic priorities with the Exec Leadership Team, including identifying executive leaders to drive initiatives across Shipt
  • Facilitate the company’s nascent OKR program, as well as the tracking and resolution of executive issues, action items and KPIs
  • Ease decision making by striving to provide full information at point of decision and by serving as a reliable, trusted, and objective channel for all stakeholders
  • Manage and own key operational and business planning processes, including evolving operating rhythms, coordinating strategic meetings, documentation and deliverables; working with administrative support staff on scheduling; and driving the right agendas and appropriate follow-up across the Shipt executive team. 
  • Operate as proxy for Chief of Staff in business operations not requiring her direct engagement, and help provide project management over executive planning, execution, and communications.
  • Support the Chief of Staff with ad-hoc projects as needed – Drive highly visible strategic projects, working cross-functionally to structure problems, analyze opportunities, and develop solutions and actionable recommendations and results through a rigorous, data-driven process
  • Foster relationships across Shipt and serve as a role model for our cultural norms, behaviors, compliance, and ethics


Minimum Requirements

  • Bachelor’s degree in a relevant field; MBA or other relevant graduate degree preferred
  • 10+ years of experience in a relevant field with demonstrated cross-functional and collaborative project or team management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Banking, Private Equity, Corporate Strategy, Strategic Planning or similar roles
  • Experience building and managing lean teams with outsized company impact. Experience as a manager of managers, especially in high growth tech environments, is a plus.
  • A self-starter with strong problem-solving skills. Ability to break down problems into fundamental parts, identify root causes, synthesize findings, and make informed decisions
  • Strong experience in project management; has the ability to manage execution: coordinate, prioritize, establish goals, and ensure timelines are met
  • Proven ability to influence and communicate complex ideas effectively, verbally and in writing and comfort working with senior leadership
  • Ability to deep dive into data, identify and quantify opportunities, and design sustainable improvements and solutions. 
  • Demonstrated high level of initiative and organization, with the ability to be resilient and adaptable


Additional Requirements

  • Prior experience in engagement with a top management consulting firm or corporate strategy group, managing large or complex projects
  • Strong team and goal orientation with track record of success and ability to work successfully with others at all organizational levels
  • Innate curiosity and desire to learn with a strong inclination to challenge the status quo and drive for results in ambiguous spaces and a fast-paced industry


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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