VP of Operations

Billie New York, NY

Billie is looking for an exceptional VP of Operations to oversee holistic operations, including: end-to-end supply chain, manufacturing processes, logistics, and customer operations. We’re seeking a leader who has a proven track-record of scaling operations processes, driving efficiencies, quality and precision, enhancing customer experience, and building and leading world-class teams. The VP of Operations will be a driving force behind Billie’s growth and expansion. 

What you’ll do: 

  • Strive to achieve a world-class supply chain, manufacturing processes and logistics
  • Implement processes and systems to enhance and optimize workflows and to create and maintain thorough and meticulous internal processes
  • Create standard operating procedures and best practices for performance monitoring in order to optimize quality, cost, and speed
  • Partner with Finance to develop and own annual operations budgets
  • Develop and maintain relationships with vendors and suppliers; review contracts and negotiate terms
  • Hire, train and develop an extraordinary team of operations professionals
  • Partner with Leadership members and ensure the company's operational priorities are aligned to strategic company goals


What we’re looking for: 

  • 15+ years in operations and supply chain experience, including oversight of production, logistics, and distribution
  • Bachelor’s required, MBA or Master’s degree preferred
  • An obsession with details, accuracy and meticulous processes
  • An ability to never lose sight of the big picture
  • A track record of building and leading best in class operations teams
  • You’re able to connect the dots between various operations teams to ensure the right processes are in place to drive the business forward
  • You possess advanced planning and budgeting acumen; you’re able to operate with financials at top of mind
  • A natural inclination for utilizing data and analytics
  • Excellent negotiation skills
  • Strong project management and prioritization skills
  • Clear and effective communication skills, both written and verbal
  • A proactive and collaborative approach; you love working with people and people love working with you
  • You lead by example and demonstrate Billie’s core values


Billie, Inc. is an equal opportunity employer that celebrates diversity. We prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

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