VP Enterprise Fraud Governance

Remote Tukwila, WA

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

PAY RANGE

The Target Pay Range for this position is $225,000-$275,000 annually. The full Pay Range is $175,000-$325,000 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

SUMMARY

The Vice President, Enterprise Fraud Governance (EFG) is responsible for managing and directing the Credit Union’s Enterprise Fraud Governance program under the direction of and in collaboration with the Senior Vice President, Enterprise Risk Management. In this capacity, the VP, EFG works with the business units in establishing, assessing, measuring and managing the fraud risk levels of the organization, ensuring appropriate controls are in place. The VP, EFG develops, champions and facilitates the execution of fraud management processes and infrastructure and will objectively assess and report on the fraud risk profile of the Credit Union and facilitate change as needed. The VP, EFG communicates the organization’s vision and structure for managing fraud, and oversees the appropriate infrastructure, tools and techniques across the organization. This highly visible role interacts successfully with all levels and functional areas and reports directly to the SVP, Enterprise Risk Management.

RESPONSIBILITIES

Perform all responsibilities in accordance with BECU Competencies, compliance, regulatory and Information Protection requirements.
Drive second-line stakeholders and business units to define and communicate the organization’s enterprise fraud management vision, including the establishment of risk appetite and tolerance thresholds and the on-going assessment and management of identified fraud risk categories.
Oversee the execution of the Credit Union’s Enterprise Fraud Governance program, establishing the appropriate governance policies, standards, and guidelines in support of its execution.
Guide the buildout of the control framework for first-line business functions to create guidelines, processes, procedures, and controls that address the policy environment and the framework.
Administer second-line review and oversight functions, assessing the efficacy of controls and level of fraud risk taken by first-line business functions in various operations, product and channel activities.
Establish and lead the fraud taxonomy efforts that serve as a cross-channel classification system to assist with the evaluation, organization, grouping, and reporting of fraud threats and recognized fraud loss events.
In conjunction with ERM Quantitative Risk Management, provide oversight over fraud model risk management activities.
Establish and administer an enterprise fraud tool strategy, in cooperation with first-line business functions, to ensure efficiency and effectiveness in various vended fraud solutions that strengthen the credit union’s overall fraud mitigation and management efforts.
Establish enterprise-wide fraud risk modeling, analytics and standardized reporting requirements.
Maintain fraud control testing requirements in conjunction with first-line business functions.
Define and lead the execution of the Credit Union’s enterprise fraud data management and analytic program.
Develop and communicate appropriate Enterprise Fraud Governance infrastructure. Manage department budget, goal setting, and performance management.
Provide leadership to the EFG team, which covers the risk profile of the organization. Support infrastructure for reporting and tracking risk control deficiencies and their closure internally.
Participate in the development of fraud risk limits. Develop and lead the deployment of fraud management related policies and procedures. Support other control function areas in the development of risk-related policies and procedures.
Lead the development of sustainable and efficient reporting processes for ongoing monitoring.
Identify fraud risk ownership gaps and overlaps requiring resolution to ensure ownership of the priority risks. Work with business unit leaders to determine planned actions to fill risk gaps and monitor actions accordingly.
Provide ongoing coaching, mentoring, providing vision to career opportunities and driving high performance. Meet with staff on a timely basis for the purpose of conducting personnel evaluations and providing feedback.
Have a thorough understanding of the regulatory environment related to risk, and the implications on risk management.
Work with senior business unit leaders and support functions to establish, maintain and continuously improve fraud risk management capabilities across the organization.
Consult with business leaders on key fraud risk decisions. Consult with and assists leaders during their assessment of risk and formulation of risk responses.
Perform additional duties as assigned.

QUALIFICATIONS

Bachelor’s degree in a related field required. Advanced degree preferred.
Minimum 15 years of experience in risk management within a financial services organization (preferable with payments and/or credit card focus), including the establishment and/or management of fraud risk mitigation strategies and processes.
Minimum 5 years’ experience in development and leadership of risk analytic and data management organizations, oversight over predictive modeling functions preferred.
Minimum 10 years of management experience required.
Occasional travel required.
Experience reporting to executive management , boards, or audit committees required.
Risk Management Certification (e.g., FRM, CFA, PRM) preferred.
Full-time hours required, with additional hours as necessary.
Ability to think strategically, specifically as it relates to balancing risk with organizational goals.
Excellent interpersonal skills.
Ability to influence and motivate others at the highest levels of the organization.
Effective presence in interactions with all levels of leadership.
Operational risk management experience in financial institutions is a priority.
Ability to accumulate, summarize and interpret risk reports.

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.