Vice President, Fine Time Piece Division - USA, Latin America, & Canada

New York, NY

The Fine Timepiece Division supports all sales activities of timepieces and After Sales service to Hermès retail boutiques, external network, department stores and .com point of sales. The team supports retail boutiques through their partnership with the sales teams on inventory management and analysis and manage both internal marketing and external public relations.

As the Vice President, Fine Time Piece Division, you will demonstrate an acute understanding of the Americas region (USA, Latin America, & Canada) and a close connection with its markets, including stores, competitors, multi-brand locations, and clients.

You will be responsible for driving sales at Hermès retail boutiques and developing the Hermès Horloger globally, ensuring that the métier, or product category, development is aligned with Hermès Group direction. You will ensure a close coordination with the Hermès local teams and Hermès Horloger teams in Switzerland.

You will successfully lead the development of the Fine Timepiece métier by leading a team of ~9 direct reports, including Sales, Marketing & Communications, Admin & Logistics, After-Sales Service.

About the Role:

1. Drive boutique sales to ensure goals and sales targets are achieved for Hermès Horloger

Partner closely with retail stores, analyzing and driving sales, with the knowledge that each location’s performance is a crucial metric to the overall success of the metièr
Monitor the performance of novelty products, providing feedback on growth and long-term expectations to the Swiss supply chain team
Continuously analyze & identify growth opportunities at both the boutique level, as well as by market and country
Focus on internal stock levels and months of supply with an eye toward achieving model stock in core, novelties and exceptional product
Develop initiatives to maximize promotional activities in each location through partnership with both the country marketing team and the boutiques at a local level
Ensure that new boutique openings are managed to maximize the success of the metièr

2. Animate in-store experience, and implement Training & Development strategy for Hermès Horloger

Establish partnerships and participate frequently at the store-level to motivate the sales team to reach their objectives
Formulate animation plans, gain buy-in from both local and international teams, and ensure perfect execution
Ensure strong launches for all novelty collections in each local market
Act as a liaison on a consistent basis with retail management, reviewing watch sales performance with an emphasis on working together for continuous enhancements
Communication with Visual Merchandising in coordination with launches to ensure appropriate presentation in boutiques
Evaluate the knowledge and know-how pertaining to Watches amongst our retail groups, identify needs & develop a strong training development plan to improve sales and service
Evaluate the efficiency of our After Sales program, building an efficient after sales service network

3. Provide solid merchandising expertise

Demonstrate strong product knowledge of Hermès Horloger
Identify opportunities and trends in the market; know our competitors and their product strategy
In partnership with the retail teams, formulate and implement merchandising strategy, including assortment and product development
Continuous analysis of each products’ sales performance, including retail stock levels, sell-through, replenishments, etc.
Act as an advisor to retail stores buying at the Podium, influence merchandise buys based on product performances and overall merchandising strategy
Manage inventories in a pro-active way to increase sales and maintain a healthy stock level both within the subsidiary and each store location

4. Build a strong relationship with retail teams and our clients

Establish a strong partnership and trusting relationship with the local Hermès teams, from retail Sales Specialists to Senior Management
Be fully integrated, actively engaged, and proactively involved with Hermès local teams, to drive growth of both the Hermès Horloger and the Hermès Group growth
Establish partnerships with external retailers within the market, ensuring a small, but quality external network, in addition to Hermès stores and in line with Hermès Horloger commercial development strategy
Maximize sales and the client experience during local Hermès events

5. Marketing & Communication Management

In partnership with the local and international communication teams, create local and national communication plans and ensure perfect execution
Maintain strong relationships with press and media
Maximize press editorials and animations to appropriately convey Hermès Horloger image
Ensure Hermès Horloger is integrated within all Hermès communication events

6. Reports and manage budget

Continuously analyze YTD performance against budget and last year figures, creating action plans to develop business
Review sales performances monthly with retail management, providing assessments and action plans
Monitor and report on the performances and promotional activities of our competitive landscape
Prepare business plan B+2 annually
Create and adhere to the annual P&L, keeping track of all sales and expenses
Achieve net profitability in line within the agreed budget

7. Build up a strong & efficient team

Lead, develop and inspire the Americas Watch Division team, consisting of 9 people
Ensure each team member is performing, with a high-level of accountability and high standards for results
Recruit exceptional talent for any open roles

8. All other duties as assigned by the Commercial Director

Supervisory Responsibility: YES

Budget Responsibility: YES

Decision Making Responsibility: YES

About You:

A minimum of 10 years applicable business development experience, in particular successful experience in leading and developing a complex business
Demonstrated success in growing a luxury business, with Fine Timepiece experience highly preferred
Proactive to seize opportunities and bring new ideas while leading people, teams, projects and initiatives
Level-headed and composed when facing adversity and challenges, with the demonstrated ability to preserve, offering creative initiatives and strong innovative solutions
Ability to develop and maintain collaborative relationships and foster teamwork across multiple levels, departments, and countries.
Retail oriented and exceptionally service-minded
Excellent organizational and analytical skills, with expertise in retail math
Deep knowledge of watches a plus, exceptional taste-level and fashion sensibility is required
Proficiency in French is a plus, but not required
Proficient to Expert in Microsoft Office is required
Ability to travel 40-50% of time, domestically and internationally
Bachelor’s degree preferably in Business or another related field

The range for this position is $162,000 - $300,000. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

About the Hermès Group

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

About the entity

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

AN EQUAL OPPORTUNITY EMPLOYER

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family.

We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop.

Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

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