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Vice President, Consumer Finance

Remote

At PayPal, we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.


PayPal’s Consumer Finance team is responsible for accelerating the growth of PayPal and Venmo by identifying and implementing new opportunities and solutions. The team partners with leaders across the company to improve the profitability, scalability, and defensibility of the PayPal and Venmo business models.


The team requires strategic thinkers who can model the future, solve complex problems, and collaborate effectively to help carry projects from conception through execution.


Reporting to PayPal’s EVP & Chief Financial Officer, the VP of Consumer Finance will oversee the Consumer Finance team and oversee all financial objectives related to PayPal’s goal of bringing the company’s breadth of consumer products and services together in a cohesive, integrated, and seamless customer experience and value proposition.


The executive in this role will partner closely with PayPal’s EVP and Consumer GM to develop and implement data-driven initiatives aimed at driving growth, improving efficiency, and increasing profitability, while serving as a connective tissue within the business. Additionally, the VP of Consumer Finance will lead strategic, high-impact projects including PayPal’s consumer monetization strategy, PayPal and Venmo product goals, competitive intelligence, investment ROI, and other initiatives requested by the C-Suite.


The executive in this critical role must possess both a financial and commercial point of view and will need to embrace challenges and structure complex problems to deliver analyses and recommendations directly to the Senior Leadership Team and participate in the narrative and analysis for the Board of Directors and other investors.


The VP of Consumer Finance will directly manage the finance teams that own PayPal and Venmo customer acquisition, volume forecasting, customer retention and engagement, promotional strategy, and pricing initiatives.


This executive leader must possess strong analytical and communication skills to influence data-driven business decisions and optimize investments.


The executive in this role will combine a passion and obsession for PayPal and Venmo customers with knowledge of the consumer business and data to become a trusted business partner throughout the organization, leading critical projects from idea generation through operational execution.Job Description:


Responsibilities:

  • Serve as the global monetization strategy leader for PayPal’s consumer portfolio by partnering with Product and Product Marketing executives on setting pricing strategy, discounting strategy, and guardrails.
  • Lead a high performing team responsible for ensuring PayPal and Venmo continue to grow and scale efficiently.
  • Oversee the evaluation of revenue potential from potential future product investments to understand ROI.
  • Own the unit economics for consumer products, including PayPal and Venmo, to identify and implement strategies to improve margins.
  • Collaborate with executive-level stakeholders on the marketing, strategy & operations, product, and analytics teams to accelerate customer acquisition and marketing effectiveness.
  • Drive strategic decision making, utilizing data to improve visibility into customer performance and make recommendations for new business opportunities.
  • Support FP&A in understanding how to forecast product revenues and margins, and partner with accounting and corporate finance teams to understand and communicate month-end variances to plan for financial close reporting.
  • Lead quarterly and annual planning process for marketing investments and identify and quantify key risks & opportunities in the consumer business.
  • Partner with PayPal and Venmo product owners to oversee key product metrics by setting goals in planning, tracking outcomes, and providing metric deep dive analysis.
  • Globally oversee the linkages between product goals (activation, usage / value, attach, customer sentiment) and financial and GTM goals.
  • Manage bi-annual planning to support decision making around consumer product priorities and tradeoffs.
  • Own cross-functional initiatives for PayPal’s consumer portfolio, including customer segmentation, international revenue planning, and market research.
  • Oversee consolidation of all financial information, business context, and priorities for consumer portfolio deep-dives as requested by the Senior Leadership Team.
  • Lead the preparation and delivery of Senior Leadership Team presentations that analyze business results, present forecasts, build narratives highlighting business strategy and performance, assess business risk and operating health, and align cross functional teams around effective solutions.
  • Globally oversee special projects to continuously improve, automate, and scale consumer forecasting and reporting tools, processes, and methodologies.


Qualifications:

  • 5+ years of experience leading a global finance function for a large, heavily matrixed, and multi-national organization.
  • Previous experience as a CFO or a divisional CFO.
  • 8+ years of relevant financial experience, having held positions of increasing scope and responsibility at a high-growth consumer technology company.
  • Deep experience managing financial planning and analysis initiatives.
  • Excellent negotiation skills, and excellent written and verbal communication skills.
  • Ability to identify win-win solutions in complex situations and ability to keep cool under pressure and find solutions quickly in difficult situations.
  • Excellent reasoning capabilities and ability to make strategic, responsive decisions.
  • Experience building and forming new team structures.
  • Deep expertise with finance, particularly in budgeting, cost management, financial accounting, treasury, risk management and key financial metrics.
  • Ability to establish credibility and be decisive, while recognizing and supporting the organization’s preferences and priorities.
  • Demonstrated experience in process creation / improvement for a global finance organization.
  • Ability to travel globally up to 30%.
  • BS or BA degree in business or finance.


Commitment to Diversity and Inclusion:  

  • PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Additional Job Description:

PayPal is committed to fair and equitable compensation practices.


Actual compensation is based on various factors including, but not limited to, work location, and relevant skills and experience.


The total compensation for this position may include annual performance bonuses (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.


The U.S. national annual pay range for this role is $250K - $360K.


Subsidiary: PayPal


Travel Percent: 20 %


Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:

Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.


PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.


Any general requests for consideration of your skills, please Join Our Talent Community.


As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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