Transportation Manager

New York, NY

This position is responsible for managing logistics, transportation, and supply chain activities for Express, LTL, TL, air/ocean transportation to/from Domestic and international suppliers and customers. Provides analysis and reports of industry trends, risks, and anticipated impact; and utilizes that information to ensure cost effective on-time delivery to the customer. Develops and run annual RFPs to ensure we are paying competitive rates across all lanes. Analyses the supply chain transportation network as a whole.


  • Lead and manage transportation activities for domestic and international freight
  • Act as main point of contact for all transportation vendors
  • Develop, review and communicate procedures for transportation to ensure Godiva’s continued compliance, reduce lead times, maximize customer satisfaction 
  • Analyze & develop a logistics strategy based on changing business needs to optimize Godiva’s supply chain activities (e.g. cost reduction, service enhancements, strategic partnerships and customer collaborations, continuous improvement opportunities)
  • Work with freight forwarders, customs brokers, inventory control, and supply chain ops on inbound/outbound flow of merchandise.
  • Negotiate and build strong partnerships with providers leveraging our spend to drive cost efficiencies and high service levels
  • Work collaboratively and foster strong work relationships within the organization including Sales, Customer Service, Warehousing & Inventory, Procurement, and Planning. Assist other departments with coordination of shipments
  • Focus on and enhance inbound processes and tracking
  • Leads freight audit process improvement as it relates to air, ocean, TL, LTL, specialized services
  • Develop and review performance through the use of key performance indicators including customer-specific scorecards.
  • Responsible for the transportation budget as it relates to air/ocean cargo, as well as TL and LTL activities, and all related fiscal planning activities including but no limited to monthly accruals
  • Keep current with the latest transportation industry trends, technology, and systems
  • Lead and mentor Transportation Analyst
  • Collaborate with business partners to implement process & system change when issues are identified



  • Bachelor’s Degree
  • Minimum of 10 years of experience in Logistics management
  • Strong business acumen
  • Strong decision-making skills and an understanding of where projects fit into overall Company and development strategies.
  • Strategic thinking – ability to establish the vision and future direction to enable to company to maintain a leadership role in the professions and industry
  • Ability to communicate clearly with internal and external customers, lead conversations/meetings and influence others
  • Ability to multi-task in a dynamic work environment and manage competing priorities
  • Drive cross-functional projects to support new strategic initiatives and business opportunities for the organization.
  • Demonstrated ability to manage multiple projects - prioritization, planning and task delegation
  • Drive complex business analysis to identify business opportunities to improve revenue and profitability
  • Work cross culturally with global affiliates
  • Strong computer skills in spread sheet applications, word processing applications and Power Point
  • Strong communication skills with a proven ability to interact effectively with other departments
  • Experience with both domestic and international transportation management
  • Experience working directly with TMS systems
  • Demonstrated leadership abilities
  • Innate ability to translate technical metrics / terms into business related syntax
  • Excellent communication skills, able to respond and interact with both internal and external stakeholders at every level
  • Excellent interpersonal skills
  • Assertive and able to effectively manage crisis / high stress situations calmly and professionally
  • Credible team player with good influence skills, particularly with regard to qualitative, abstract concepts

Godiva and affiliates, is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

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