Technology Analyst

Plano, TX

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

Who We’re Looking For

Toyota’s Digital & Corporate Experiences Department is looking for a passionate and highly motivated Tech Analyst supporting Corporate Communications. The candidate should have a passion for technology, people, continuous improvement, partnership, and operational excellence.

Reporting to the IT Manager, Corporate Communications, the person in this role will be to provide hands on technology support to for global communications systems projects across North America—with new requests coming from Europe, Latin America, and new regions to share systems and best practices.

What You’ll Be Doing

Global Deployment: Support the global rollout of One Toyota Internal Communcation Platform (powered by Dynamic Signal/FirstUp). We currently have over 68,000 registered on a global communication platform to have “all the communication in one place” for mobile and desktop, and are continuing to support global requests.
Cross Functional Collaboration: Facilitate collaboration with Toyota Motor Europe IT Division and Toyota Latin America on critical initiatives and Kaizens in alignment with technology and business for successful delivery with highest levels of customer satisfaction and security. Lead collaboration with ITx platform teams to align on technology direction, priorities, impacts and risks for global opportunites beyond One Toyota Communications to share other platforms like Webcasting, and Digital Signage.
Integration and Technology Modernization: Coordinate the development and implementation of strategic projects to modernize, rearchitect, improve customer experience and retire legacy systems to modern cloud platforms, architecture, and technology
Work with others to support the One Toyota Communications platform, Social Media, Digital Signage, Webcasting, Media Operations, Toyota Experience Center
Cloud Configuration to support Social Media requests within the organization with multiple Social Accounts for Toyota and Lexus (e.g. Tiktok, Twitter, Facebook, Instagram etc) leveraging the Sprinklr platform
Assist in re-engineering communication workflows and processes to improve efficiency and uphold accuracy.
Recommend and update documentation, training materials, and Standard Operating Procedures (SOP)s, with approval from Corporate Communications
Troubleshoot and resolve technical challenges and provide timely and accurate response to Corporate Communications
Provide system analyst expertise and contribution to deliver technology projects in support of Corporate Communications
Possess proven ability to learn new technology quickly and share knowledge with others.
Strategic Roadmap: Refine a 3-to-5-year roadmap for systems and processes to modernize and improve customer experiences for critical communications tools. Strategic planning of prioritization, resources, budget, and communications to sustain daily operations and support for key communications systems
Innovation: Research and recommend new ways of communicating within corporate environments to challenge the status quo, including, but not limited to proof of concepts in the Metaverse, AR/VR, 360 video, and virtual environments

What You Bring

Bachelor’s degree (or higher) in Management Information Systems, Computer Science or related discipline, or equivalent work experience
Hands-on technical work experience in technology related to Corporate Communications
Experience using written and verbal communication skills effectively with the ability to create and present concepts, influence, and persuade the business, and make recommendations to management
Ability to handle multiple priorities, work independently, and meet stringent deadlines
Experience working directly with a variety of technical and non-technical end users

What You May Bring

Automotive manufacturing/industry experience
Hands-on experience with mobile app deployment, in such areas as Social Media, Webcasting, Digital Signage
Experience with tools related to virtual environments, such as Metaverse, AR/VR, 360 video

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities.

A few highlights include:

A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Vehicle purchase & lease programs
Comprehensive health care and wellness plans for your entire family
Flextime and virtual work options (if applicable)
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Flexible spending accounts
Relocation assistance (if applicable)

This position is based in Plano, TX. Toyota encourages all employees to live within a reasonable commuting distance of their assigned work location.

Hybrid work from outside the assigned work location may be permitted in a pre-approved list of states with certain stipulations. Speak with your Recruiter and the Hiring Manager to learn more about our hybrid work program.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com or send an email to talent.acquisition@toyota.com