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Systems Administrator Engineer

Woodbridge, VA

SonicWall delivers Boundless Cybersecurity for the hyper-distributed era in a work reality where everyone is remote, mobile, and unsecure. SonicWall safeguards organizations mobilizing for their new business normal with seamless protection that stops the most evasive cyberattacks across boundless exposure points and increasingly remote, mobile, and cloud-enabled workforces. By knowing the unknown, providing real-time visibility and enabling breakthrough economics, SonicWall closes the cybersecurity business gap for enterprises, governments and SMBs worldwide.


Ready to do your part in the cyber arms race? SonicWall offers fun, high-energy work environments at the leading edge of technology, networking, and cybersecurity. Whether you’re in sales, marketing, engineering, product management, technical support, or finance, you’ll have real opportunities to help protect more than 500,000 organizations across the globe. If you’re ready for a career that can impact change — and not just another job — join one of committed and enthusiastic SonicWall teams in offices around the world.


Responsibilities:

  • Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs.
  • Performs troubleshooting to isolate and diagnose common system problems.
  • Documents system events to ensure continuous functioning.
  • Recommends course of action and implements as approved.
  • Upgrades system software and hardware components as required to meet business needs, coordinates backups.
  • Ensures upgrades are occurring in accordance with established parameters.
  • Coordinates the installation of client department-specific applications and systems.
  • Resolves matters of significance and implements a corrective course of action as needed.
  • Installs, tests, upgrades, and configures system files and services to enhance performance.
  • Utilizes standard corporate tools to record change and problem activities for tracking purposes.
  • Ensure onsite technology runs smoothly.
  • Manage and monitor server backup processes.
  • Install and configure specialized software.
  • Apply software and operating system patches.
  • Manage user accounts, permissions, & passwords.
  • Coordinate with 3rd party support to resolve issues and implement solutions.
  • Install and configure new hardware.
  • Troubleshooting technical issues in support of onsite and remote customers.
  • Administrating AD/365/Cloud Storage.
  • Prepare/deploy PC equipment and software tools.


Requirements:

  • 2-5 years of directly related experience in systems administration.
  • Ability to handle multiple tasks concurrently with competing deadlines.
  • Ability to drive collaboration with executives, business and technical teams to achieve effective solutions.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Must be able to support, configure, and troubleshoot a wide range of applications and all Windows operating systems (workstation & server).
  • Experience with Microsoft Active Directory and GPO.
  • Experience with Microsoft Office 365.
  • MacOS & Linux experience is a plus.
  • Knowledge of network fundamentals a plus.
  • Experience working with computer hardware for installation and upgrades.
  • Experience working with software installation/upgrading procedures.
  • Experience working with file and system maintenance procedures.


SonicWall is an equal opportunity employer.  


We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.


At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.

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