At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We have an opportunity for an IT Systems Administrator to join the Wizards team. This role is responsible for day-to-day management of our Apple environment and services including MDM deployment, custom imaging, patching and support, as well as partnering with the business to craft and implement solutions as needed. Enjoy finding creative solutions with complexity? Have a solid grasp of coding? You'll love this position! You'll work on a team collaborating across multiple platforms to provide our clients with an efficient and enjoyable experience from day one. Have a passion for a phenomenal customer experiencing using Apple products in a corporate environment? We'd love to hear from you!
What You'll Do:
- Provide excellent technical support across the business and develop clear training guides for use among multiple teams.
- Take an active role in procuring and evaluating new hardware and software to ensure it meets the needs of each business unit.
- Partner with the Creative, internal Studio and IT Engineering teams to create methods of delivering their vision throughout the business.
- Work with key partners to drive improvements to imaging, information management, onboarding and offboarding, and maintenance workflows
- Use 3rd party and internal tools to provide automated solutions to tackle fleet-wide issues
- Drive a culture of “security first” to protect Wizards
What You'll Bring:
- 3+ years’ experience supporting macOS and Windows systems in an enterprise environment
- Proven background in bash and python coding languages
- Ability to build effective cross-team collaborative working relationships with people at all levels of the organization
- Broad understanding of technology needs for game software development.
- Experienced knowledge of configuration and asset management
- Outstanding customer relationship skills
- Desire to strategize and develop new opportunities
- Experience collaborating with creative teams
- Deep appreciation for developer efficiency
- Passionate about making data driven decisions
- Strong time management and communication skills
- Superb attention to detail and decision-making skills
Compensation Range (USD):
- Starting: $81,000
- Ending: $139,400
We are an Equal Opportunity / Affirmative Action Employer
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
In compliance with local law, we are disclosing the compensation range for this role.
The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees.
Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
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