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Supervisor Retail Implementation

Scarborough, ME

Address: USA-ME-Scarborough-145 Pleasant Hill Rd 

Store Code: Assortment Services (5139769) 

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Provide mentorship and leadership to an assigned region to ensure the execution of Shelf Merchandising strategies in alignment with annual Category Review Cycles and total store resets. Provide team leadership to Reset Teams and coordinate projects to successfully implement center store on-shelf merchandising plans. Coordinate and collaborate with Retail Operations, Construction Services, Purchasing, and all functions associated with Center Store Merchandising for new stores, remodels and Banner requested projects. Deliver quality store resets, maintain "best in class" completion rates of assigned projects, and provide retail support through direct supervision and talent development of assigned team.


Duties & Responsibilities:

  • Responsible for providing direction, leadership, and performance management of reset teams.
  • Provide supervision, leadership, and mentorship to contracted reset team up to 50 members to ensure effective execution of assigned store resets. Make recommendations to support team leadership regarding concerns with associate retention, staff levels and performance counseling.
  • Serve as the point person for store resets accountable for meeting timelines and desired outcomes by applying standard methodologies and using subject matter expertise.
  • Coordinate and develop effective sequencing schedule and project plans for assigned projects.
  • Collaborate with Retail Managers, Shelf Merchandising and Construction Project Managers, and other key business partners to coordinate and implement new store and remodel shelf merchandising projects. This includes all preplanning, scheduling and oversight to minimize the impact to retail operations and customers shopping experience.
  • Maintain positive relationships with all functional business areas and cycle resets providing feedback appropriately to improve retail execution.
  • Supervise monthly Cycle Reset Teams on reset performance through store visits, communicating with retail operators, analyzing status reporting and complete compliance audits in support of category reviews.
  • Raise issues found when implementing plan-o-grams to the POG Specialist as needed. Serve as a liaison between Retail and the corporate office in support of Shelf Merchandising needs.
  • Coordinate and implement special projects as requested and approved by the Brand.



  • High School Diploma or equivalent combination of education and related work experience.
  • Minimum of 5 years of combined experience in shelf merchandising, store resets, Retail Operations, and advising/leading others.
  • Must have valid driver’s license and reliable transportation.
  • This position requires extensive travel (up to 90%) with overnight stays, out of town stays, regular night and/or weekend work from assigned work location based on project assignment and project support.
  • Must have the ability to lift up-to 60 lbs.
  • Proficient in Email, Word, Excel.
  • Demonstrated ability to lead, develop and supervise a staff based in multiple remote locations.
  • Ability to lead multiple priorities/work stream projects simultaneously in a constantly evolving fast paced work environment.
  • Ability to communicate optimally and persuasively with all levels of Management and Retail through multiple forms of communication (written and verbal).
  • Strong organizational skills with demonstrated ability to set priorities and schedule work to implement established timelines, adjusting as needed.
  • Strong partnership, teamwork, and motivational skills to drive a team toward needed outcomes.
  • Driven to meet expectations using extensive problem-solving skills.


Preferred Qualifications:

  • Bachelor's degree or equivalent experience in Business, or related field.
  • 3 years of supervisory experience.
  • Solid understanding of Retail/Corporate Departmental Management.
  • Knowledge of category merchandising principles and/or Store Reset processes.


*****This position will be supporting upstate New York and Vermont locations*****

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.

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