Supervisor, Operations

Andover, MA

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

You will be accountable for activities involved in the production of drug substance or active biological ingredients (ABI). You will lead assigned production staff to achieve targets and deliver process or product consistency, quality/compliance, and customer service. From staffing to employee counseling, you will ensure that the work performed by assigned staff is accurate, timely, efficient and compliant with corporate policies, plant Standard Operating Procedures, current Good Manufacturing Practices and other regulations. Your goal will be to optimize resources to maximize production and ensure quality and safety standards.

As a Team leader, you will be involved in overseeing production work teams and managing technical resources for the team. You will coach your direct reports on day to day activities. and be relied on to solve complex problems within your area of expertise.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

  • Manage multiple projects and ongoing work activities within a team.
  • Coordinate activities necessary to test and qualify equipment and automation changes in the production environment.
  • Coordinate, schedule and participate in daily activities following {Current} Good Manufacturing Practice {part of GxP} production in the manufacturing area to meet supply chain needs.
  • Participate in operational process improvements and ensure a safe work environment.
  • Provide technical guidance and act as a departmental liaison with primary support groups.
  • Partner with trainers to ensure training needs for assigned staff are satisfied.
  • Collaborate effectively with other functional SMEs to ensure production goals are met and investigations are accurate and complete.
  • Use innovation and analytical tools to reduce cycle times and optimize sanitization scheduling.
  • Adhere to established policies, procedures and practices.
  • Participate in investigations and continuous improvement initiatives, applying tools, to improve quality, cost, safety and/or cycle time.
  • Responsible for development plans and personnel reviews and provide supervision to hourly direct reports.



  • Bachelor's Degree, 3+ years of experience or High School Diploma, 8+ years of experience
  • Ability to identify, evaluate, and correct potential hazards in the workplace is essential
  • Strong people management skills


  • Master's degree
  • Relevant pharmaceutical industry experience
  • General knowledge of scientific principles, production equipment & related procedures


  • Requires the moving of heavy equipment and the ability to lift ~50 pounds. The incumbent needs to take the necessary safety precautions when working with pressurized systems, steam, and corrosive chemicals. 
  • The incumbent is required to attain detail knowledge of the operational equipment. 
  • The incumbent will be required to solve problems regarding site assessment, specific units used in Biopharmaceutical manufacturing. 
  • The incumbent must be able to express ideas into SOPs, MFRs and be able to use a multitude of programs including Excel, Word, Power Point, etc.


Work Location Assignment: On Premise

The annual base salary for this position ranges from $78,000.00 to $130,000.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.

Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

Learn more at Pfizer Candidate Site – U.S. Benefits | ( Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. 

Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. 

Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. 

Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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