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Supervisor, Operations

Rochester, WA

For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By being sustainable and open to new ideas we can push the boundaries of cooking, cleaning, and wellbeing at home. But to keep doing so, we need more people who want to innovate and re-imagine what life at home can be. 

This position will have responsibility for the overall management of the day to day operations of the Regional Distribution Center. You will provide direction and leadership to all distribution functions including maintenance, shipping, receiving and safety to ensure customer satisfaction while meeting quality and delivery commitments. You will be responsible for developing and managing a world-class global appliance hi-performance distribution operation strategy tied to ESMA goals and objectives for on time delivery of all order whether emergency, rush and routine, balanced by corporate inventory turnover expectations.  


  • Provide strategic and tactical leadership for the accurate and timely delivery of customer orders  
  • Ensure the effective operational capability of the facility, driving improvements in operational capabilities, efficiencies and quality 
  • Manage the operating costs of equipment and other assets, including management of maintenance and capital costs and budgets to assure acceptable return on investment.  
  • Oversee the budgeting process for the facility and monitor departmental performance against established budgets to meet financial objectives. Also drive cost outs through the facility as well as Transportation.  
  • Coach, mentor and develop employees, both direct and indirect reports, assuring effective teamwork and individual effectiveness within the organization.  
  • Work closely with Inventory Control, Demand Flow and Supply, Planning Sales and Sales, HR, etc and Fulfillment  
  • Drive Continuous Improvement and Process Metrics/Measurements while ensuring successful shipment of month end order volume spikes  


  • You work efficiently and proactively to deliver results.
  • You always strive for better, in your work and for your future.
  • With an eye for detail and the ability to interpret complex data, you can also translate this into meaningful, useful information that informs service delivery.
  • You ask and you listen, you take ideas on board and work with your team, taking everyone in the same direction.
  • Whether face-to-face or on the phone, you can communicate plans and articulate your ideas with colleagues and customers at all levels.
  • You want to know everything about everything – then you take it all apart and put it back together.
  • You appreciate and understand process and the project goals.
  • You know your stuff and can articulate it well; building a case that is sound and people can buy into.
  • You understand good negotiations begin long before doing a deal, through building good working relationships, understanding your suppliers’ motivations and starting from a confident position. 
  • Maximising efficiencies and hitting KPIs are just the beginning: your real passion is delivering products that change and enhance lives. The rest is a bonus. 
  • You can work autonomously but will never be on your own, working proactively to identify the opportunities and implement the plan.

We employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and to learn more.

EDUCATION & EXPERIENCE (Minimum Qualifications):

  • A four-year college degree.  
  • At least 5 years’ experience in the field or a related area.  
  • Strong people leadership skills with demonstrated team building and motivational competencies.  
  • Experience with strategic planning and problem solving.  
  • Proven background in reducing costs, improving processes, managing change and people to continuously improve and grow an operation.  
  • Knowledge and experience using WMS and Transportation Management Systems/WMS for load planning, routing and optimization of outbound shipments for with service and cost as key factors 

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