Store Manager

Model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards, and recovery. Hire, develop, and retain a high performance team through coaching, training, and recognition.

ESSENTIAL DUTIES & RESPONSIBILITIES

Ensure an exceptional customer experience, including visual execution/standards and customer engagement
Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
Build and retain a high-performance customer-focused team through training, development and performance management
Achieve store sales and metric goals through regular business analysis and problem solving activities
Manage all store controllable expenses and profitability components
Validate and ensure execution of all merchandising, marketing and promotional strategies
Validate and ensure execution of all omnichannel initiatives
Validate and ensure execution of all customer loyalty initiatives and activities
Recruit, interview and hire top talent that aligns with our company values
Ensure a consistent orientation and onboarding experience
Address and resolve employee issues and/or concerns with appropriate partnership
Regular team assessment and succession planning activities that build the bench
Ensure store schedule effectively maximizes business environment and make adjustments as needed
Establish and maintain strong inventory management and data integrity routines
Establish and maintain strong operational execution and compliance activities
Establish and maintain a safe work environment through ongoing safety training, awareness and accountability
Additional duties and responsibilities as assigned by District Manager

SKILLS / KNOWLEDGE

Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
Bachelor’s degree in business administration or a related field is preferred
Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
Ability to lift up to 40lbs

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Email: myHRsupport@cpwm.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.