Store Manager

Hamilton, ON

Leading the Retail Store team in achieving standards in food preparation, food presentation, profitability, cost, waste, safety and productivity according to set goals and business objectives. Daily activities include staff management, customer satisfaction, product presentation, and inventory management.

Key Responsibilities:

Drive sales and achieve sales targets while controlling expenses
Strategic sales planning: monthly, quarterly and annually
Team building: inspire and motivate the retail team
Talent management including coaching and development, recruitment, and onboarding
Performance management including regular coaching and follow up, performance reviews
Model exceptional customer engagement and set customer experience standards for the team
Manage and order store inventory for regular and seasonal fluctuations
Establish merchandising strategies based on sales, product sell through and customer patterns, leveraging seasonal holidays to identify gifting strategy opportunities
Oversee hot table activities and ensure Safe Food Handling guidelines are met
Uphold company policies and procedures
Other duties as assigned by Management

Qualifications:

3 years of work experience in a leadership role; preferably in a retail environment
P&L management experience preferred
Demonstrated management skills by providing feedback and guidance to resolve problems
Excellent communication and interpersonal skills
Strong office administration skills

Working Environment:

COVID-19 Considerations: Protocols are in place at facility including, but not limited to, active screening before anyone is allowed on-site, mask/face shield/goggle use, social distancing, plexiglass barriers, cleaning protocols, and mandatory training and reporting.

Physical Demands:

COVID-19 Vaccination Policy: The health and safety of our employees and customers is a top priority for Gay Lea Foods and therefore applicants will only be considered who are fully vaccinated, subject to human rights considerations.