Store Manager

Key West, FL

A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort and value.

Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!

The Store Manager is the key driver of sales and excellent customer service in the store. This role is accountable for key performance indicators (KPI’s), meeting financial expectations, and crafting a team environment.

WHAT YOU'LL DO:

Responsible for leading all aspects of retail store.
Create a performance culture to deliver KPIs, meet or exceed store financial projections and improve revenue opportunities.
Use labor management tools to schedule effectively and to improve efficiency, profitability and margins while adhering to all applicable federal, state and local laws governing store operations.
Follow all company policies and practices to deliver operational excellence in all areas including human resources, visual merchandising, marketing, loss prevention, operations and safety and security of people and assets
Delegate responsibility effectively and provide clear directions to others.
Complete multiple tasks simultaneously.
Possess a principled level of business ethics and integrity.
Generate positive results in a manner that is consistent with Croc’s values.
Drive a safe and secure environment focused on incident prevention.
Interpret corporate communication and provide clear direction to others.
Focus on Outstanding Customer Experience
Train and coach employees on the sales and service model
Be a role model and motivate employees to attain team sales goals daily
Recruitment, Development, and Retention of Talent
Recruit, select, hire and onboard talent
Train new employees; follow up and assess the training progress of new employees
Assess and develop talent within the team for future growth.
Actively participate in the performance management process, which includes recognizing, mentoring, providing relevant feedback, writing and delivering corrective actions to improve personal & store performance

WHAT YOU BRING TO THE TABLE:

Must be 18 years or older
High school diploma or GED. Associates degree is preferred
Minimum of at least 2 years of retail sales experience
Minimum of 1 year management experience is preferred
Must be proficient in Excel, PowerPoint, Microsoft Word, Internet Microsoft Office, POS and digital literacy
Flexible work schedule (which may include nights, weekends, holidays and long hours) and regular attendance is vital
Some travel may be requested
Desire to succeed in a high growth, fast-paced environment

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Salary Range: $22.60 - $43.08 per hour

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life, and AD&D, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.