Sr. Specialist, Internal Communications

Miramar, FL

At Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!

Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Job Summary:

The Internal Communications, Sr. Specialist is an internal champion of the Spirit brand. This position is responsible for the planning and executing various communication strategies to inform and engage Spirit Family Members across all functions and throughout the network. Channel management includes email, video, meetings/events, Spirit Link intranet, digital signage, and virtual town halls. Additionally, the Sr. Specialist is responsible for measuring and optimizing our communications to our Spirit Family Members. Strong writing and project management skills are required as well as PowerPoint, SharePoint, and strong relationship-building skills. Videography and photography skills preferred.

Responsibilities

Develop and execute high-quality and high-impact, multi-stage communications strategies to inform and engage the Spirit Family.
Craft goal-alignment stories with integrated messages to increase Team Members' line of sight to our mission and values.
Optimize our current communications channel content and distribution to appropriate audiences.
Report on current communication channel platforms and assist in the rollout and execution of new ones.
Work with internal resources and outside vendors to develop a regular cadence of engaging and informative videos.
Consult internal stakeholders on creating PowerPoint decks to ensure flow and consistency in brand tone and messaging for internal meetings and events.
Work cross-functionally with internal teams to support critical communications efforts.
Write for all audiences throughout the organization, including executive messaging.
Report on the effectiveness of written and video communications and recommend changes or adjustments as needed.
Consistently ideate and recommend new strategies to inform and engage the Spirit Family.
Support the Internal Communications Manager to ensure internal stakeholder requests are fulfilled effectively and efficiently while meeting the Brand Guidelines.
Support company and brand initiatives (inaugural events, anniversaries, new station announcements, etc.).
Integrate with external communications partners to ensure content is shared on as many channels as possible.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments).

Qualifications

Bachelor’s degree or equivalent experience in Communications, Public Relations, and/or related field.
5-7 years experience in Communications, Public Relations, and/or related field.
Advanced Degree preferred.
Exceptional verbal and writing skills with the ability to adapt writing styles for various channels and audiences.
Excellent interpersonal skills to work cross-functionally with internal stakeholders and departments.
Strong sense of urgency with the ability to adapt quickly and manage several projects in a fast-paced environment.
Video editing and production experience are required.
Proficiency in Microsoft Office and Adobe Creative Suite.
Previous experience in managing an intranet site (i.e., SharePoint or WordPress) preferred.
Listens to understand and actively reaches out to all relevant Team Members to create two-way understanding and transparency; Has a strong service mindset and skills.
Builds and executes effective standard processes and metrics to track both process and results.
Strong attention to detail, time & project management, and organization skills.
Seeks to deeply understand business needs (not just wants) throughout the operation and partners effectively with all levels of Spirit team members. Listens, communicates, and influences effectively to create seamless collaboration.
Flexible; Able to transition fluidly from one project to another and effectively manage multiple projects simultaneously.
Experience with event planning, coordination, and organization.
Domestic & International travel approximately 25% of the time.
Must be present at the worksite 100% of the time.

*Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. *

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.

EEOC Statement

Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.