Sr. Manager Channel Strategy & Planning

The Channel Operations team supports channel and alliance partners. We have oversight into and are accountable for the operational readiness of lead to order capabilities, partner referral and financial incentive programs, as well as the user experience, systems, tools, and processes necessary for our partners and internal teams. We also provide data insights to our internal business stakeholders driving and supporting strategic decisions and planning decisions. The Senior Manager, Channel Strategy and Planning job scope will include supporting the Head of Channels + BD, and the channel leadership team with strategy and growth planning, along with analytics and data driven insights.

Responsibilities:

Support the Head of Channels + BD with preparation for business reviews and strategy presentations, QBR, and other planning and strategy activities
Channel team primary point of contact for Connected Planning activities for territory planning, account mapping, and more
Oversee data analyst team
Ability to function as resource for establishing strategic direction
Manage projects and ad hoc analysis supporting strategic initiatives providing creative input, in-depth analysis and innovative thinking
Provide primary analytics support for strategy management
Interpret analytical findings into relevant, actionable and understandable insights and actions
Continuously identify enhancements to existing performance management reporting to better support strategic objectives.
Act as ongoing thought partner and lead strategic planning and decision-making for the Channel team through integrated analysis of external marketplace dynamics and internal/business profitability levers
Ensure business partners are well informed of Channel strategies and priorities; educate key stakeholders and participants about strategic plan requirements and milestones
Conduct regularly scheduled meetings with Channel leadership and other key managers of the business for the purpose of reviewing progress as well as identifying growth opportunities
Partner with Channel Sales leaders to develop KPI targets
Visualize data for executive, leadership, and departmental needs
Lead forecasting related activities and driving consistency in our reporting and planning
Create content for periodic updates and all-hands meetings as well as internal and external presentations
Develop an understanding of the main reasons for our business and how different teams' work contribute to them
Create presentations that demonstrate progress against achieving our strategic vision & goals
Create, develop, and deliver sales performance review and strategic analysis presentations
Effectively manage, train, mentor, and motivate direct reports to build a world-class team

Requirements:

8-10 years’ experience in a similar role, preferably within Channel, in a software or SaaS company
Strong leadership and communication skills, organized and able to multitask
A global mindset, combined with the capability to understand and correctly represent all the geographies are essential
Strategic planning, critical thinker, analytical and strong business acumen skills
Strong analytical skills and a natural predisposition toward data-driven decision making
Self-starter, thrive in a fast-paced, exciting work environment, with bias towards action
Proven leadership skills and performance driven
Superior analytical and problem solving skills to help understand and prioritize opportunities against the bigger picture
Exceptional determination, tenacity, self-motivation and interpersonal skills
Demonstrates sound judgment, attention to detail, accuracy, and follow through
Excellent written and verbal communication
Ability to communicate with influence and action at every level.
Works well in team environment, with sound negotiation and problem-solving skills
Demonstrated success managing remote teams
Experience with Salesforce.com, Zuora, Google Suite, and other planning tools a plus
Bachelor's degree in business administration, management, finance or other relevant field required