Specialist, Global Consumer Communications

Our Global Communications organization is responsible for protecting and elevating Hilton's reputation, driving brand and consumer communications, inspiring and engaging Team Members, and connecting owners and other partners with Hilton’s purpose and business goals.

What will I be doing?

As the Specialist, Global Brand Communications, you will work cross-functionally with Hilton’s brand communications teams on global initiatives. You will be responsible for supporting consumer communications and public relations tactics to increase visibility, improve perception, and drive greater awareness of Hilton’s enterprise brand, Hilton’s portfolio of 18 brands, and the Hilton Honors loyalty program.

More specifically, you will:

• Work across the Global Brand Communications team to help its members drive cross-functional initiatives. by supporting the development of plans and resulting recaps that will strengthen and protect Hilton’s portfolio of brands
• Help to drive key communications activities, including message creation, media list development, media metrics tracking, talking points, press releases, and content integrations
• Assist in the development and utilization of tools, processes, and materials to assist the Global Brand Communications team, including calendars, team PR inboxes, award submissions, budget tracking documents, and internal communications toolkits for hotels
• Assist the team in identifying and vetting opportunities to amplify brand news such as media inquiries, as well as creative ways to break through to media and influencers
• Assist the Brand Communications leadership team with key initiatives such as efficient project planning, budget planning, weekly leadership reports, meetings, and itinerary planning for events, media relations, and agency management

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

• Proven communication skills - written and verbal - as well as comprehension skills to articulate complex analytical topics to a wide audience who may or may not be familiar with analytics or the subject matter
• Organizational skills with an interest in prioritizing and leading multiple projects, staying calm and effective under time constraints
• Self-starter who takes initiative with minimal direction and understands concepts quickly
• Absolute discretion and confidentiality regarding sensitive information
• Build and maintain constructive and collaborative working relationships with people from many different subject areas, including others in the department and people in other departments and/or outside the company

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• One (1) year of experience in communications, public affairs, or a related field
• Proficient with Microsoft Office Suite: Word, Excel, PowerPoint, Teams, and Outlook

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor’s Degree in communications, public relations, international relations, hospitality, or related field
• Experience working within a large business, preferably a global organization
• Experience working for a mid-sized to large public relations agency
• Hospitality experience

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EOE/AA/Disabled/Veteran