Specialist, Change & Communications

Be unstoppable with us!

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.

Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

T-Mobile’s Finance, Procurement & Supply Chain (FP&SC) team is on a major transformation journey and we are seeking a Change & Communications Specialist to play a role in telling the transformation story!

As a key member of the Data & Reporting Portfolio within Elevate Transformation, you will be responsible for creating communication deliverables in support of a large portfolio to keep them informed of relevant information and updates.

Responsibilities include managing the portfolio communication roadmap, collaborating with the broader Elevate Transformation Change & Comms Team and developing and maintaining content.

The right person for this role is highly detail-oriented, has strong project management and written and verbal communication skills and is excited to take the pen and write the story of transformation for the Data & Reporting Portfolio within Elevate Transformation!

Key Responsibilities:

• Manage the Portfolio’s Communication Roadmap: Provide expertise and insights into the Portfolio Communication Roadmap to set the cadence and content of communications. Manage the roadmap and update as necessary to meet the evolving needs of the Portfolio.
• Collaborate and Integrate Portfolio Communication Roadmap with Elevate Transformation Change & Comms Team: Collaborate with the project-level Elevate change team for alignment and to ensure that cohesive messaging is provided across the Portfolio and Project.
• Change Management: leverage expertise to manage the velocity and capacity of the team for change. This will ensure effective and efficient implementation of change while addressing “change fatigue” of stakeholders.
• Content Development: leverage creativity and business acumen to effectively communicate Portfolio content. This includes newsletters, webpages, all-hands meetings, trainings materials and ad hoc communications.
• Content Management: develop and utilize a taxonomy to track and manage communication materials to facilitate the quick referencing of previous communications. Leverage the taxonomy to ensure consistent messaging over time and across platforms.
• Training Support: develop and support required training programs associated with portfolio initiatives and application implementation.
• Other duties as assigned by manager.

Preferred Qualifications:

• Excellent written and verbal communication skills.
• High attention to detail.
• Proficiency with communication tools and platforms such as Word, PoliteMail, PowerPoint, SharePoint and Teams.
• Strong organizational and multitasking abilities.
• Graphic design skills and proficiency in relevant software (e.g., Adobe Creative Suite) are a plus!

Required Qualifications:

• Bachelor’s degree in Communications, Journalism, English, PR or related field
• 2-4 years’ experience of business writing and editing such as newspaper, magazine, website and/or corporate communications.
• 2-4 years’ experience of working in a fast paced, high-volume Marketing, Communications, and/or Public Relations function.

At least 18 years of age

Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):Yes

DOT Regulated:

• DOT Regulated Position (Yes/No): No
• Safety Sensitive Position (Yes/No): No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays – which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually – paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. 

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.  

Never stop growing!

T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.