Software Billing Engineer

ZoomRemote Office (AZ) - Pittsburgh (PA)5 months ago

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

The Billing Engineering Team is responsible to deliver an awesome buying user experience, enable self-serve actions to manage Billing and Services for the customers, Usage rating, build billing operation tools and reporting capabilities. Our goal is to create a unified Billing platform for Consumers and Partners, ability to sell Zoom products (standalone vs bundles, standard vs promotions/discounts, recurring vs usage) through Online and API. If you are motivated by delivering happiness, come join us at Zoom! This role is based out of our headquarters in San Jose, California.



  • Build and maintain Zoom’s Online eCommerce Flow, Middleware & Third-party Integration and Service provisioning solutions
  • Design modules to optimize Payment Infrastructure to expand the International reach of Zoom’s Payment Methods
  • Utilize Agile Software Methodology to deliver solutions iteratively and produce high quality technical design documents that utilize UML diagrams and design patterns
  • Responsible for the design and development of the backend platform architecture of the Zoom Billing web project
  • Develop tools to automate Billing System operations and deliver Business System capabilities to optimize Finance and Billing Support teams business processe
  • Collaborate with other Enterprise Systems teams to deliver end-to-end solutions utilizing Billing, CRM, CPQ, Taxation and Payment systems
  • Triage critical customer issues and provide technical support to resolving issues in Production environment
  • Analyze and optimize program performance, and monitoring



  • BS/MS degree Computer Science or related area or equivalent experience
  • 3+ Years of Java Development experience
  • Be proficient in Java language, familiar with HTTP protocol and servlet specification, and master Java open source frameworks such as Spring, Spring MVC, Spring boot, and mybatis, etc
  • Experience with Java Servlets, REST and SOAP
  • Experience with Java Multithreading: concurrent data structures, parallel algorithms, and thread management
  • Expertise with relational and NoSQL databases like MySQL, DynamoDB, Hbase, Redis and/or others
  • Familiar with Linux system and the use of high-performance application server nginx and Tomcat
  • Familiar with popular message middleware such as Kafka, rocketmq, etc.
  • Ideally have Full Stack experience, with expertise in at least one layer
  • Understanding of Web Technologies: HTML, JavaScript, HTTP and backend programming of Web applications in Java
  • Strong design and coding skills, understand object-oriented design, familiar with object-oriented design principles, master design patterns and application scenarios
  • Understands complex workflows and develop validate innovative solutions to solve difficult problems
  • Excellent Verbal and written communication skills preferred
  • Development of eCommerce platform preferred
  • Experience with SaaS Billing, Finance, Rating, Provisioning and Reports development is a plus
  • Experience in java basic technology system (including JVM, class loading mechanism, multithreading concurrency, IO, network) is a plus

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