Social Media Manager

Washington, District of Columbia, United States

The UN Foundation seeks a versatile Social Media Manager who is energized by creating thumb-stopping, engaging, on-trend social media content about global issues. Reporting to the Senior Director, Integrated Communications, this role leads the day-to-day planning, curation, and management of UN Foundation’s social media channels. The Social Media Manager will help optimize our voice, tone, and engagement with our two million digital followers.

An expert in strategy, storytelling, and writing, the Social Media Manager will be committed to editorial excellence, and innovation. In addition, the successful candidate will bring multitasking dexterity, passion for data, and obsession with social media trends to the role.

This position is located in Washington, D.C. (Hybrid schedule)

Essential Functions

  • Copywrite and copyedit social media content for a range of channels, including Facebook, Instagram, LinkedIn, and Twitter
  • Create, manage and execute social media content plans and campaigns—organic and paid—on a daily basis and for specific campaigns
  • Plan and implement UN Foundation’s social media calendar
  • Find creative solutions for managing multiple requests for amplification – adapting content to align with brand voice and standards, as necessary
  • Collaborate with members of the Public Affairs team and other internal stakeholders to bring social media campaigns and content to life
  • Optimize content for social and SEO
  • Define relevant KPIs, track, and analyze performance across channels, suggesting and making real-time improvements
  • Provide social media support for events, including overseas, leading production of content across channels
  • Make actionable recommendations and insights to shape social media strategy
  • Stay up to date with latest social media and digital best practices and digital marketing trends, capturing and sharing learning
  • Other duties as assigned

Selection Criteria

  • Bachelor’s degree required; focus on communications, marketing, or related field preferred
  • 5-7 years’ experience in digital communications, with increasing seniority
  • Experience managing social media for a global non-profit or in international affairs
  • Exceptional storytelling and writing skills for social media
  • Strong, mature judgment and critical thinking skills
  • In-depth experience working with social media management and marketing tools
  • Ability to express complex ideas creatively and succinctly
  • Proficiency in design for social, and high levels of creativity
  • Superior attention to detail
  • Proficiency with Hootsuite, native platform content and ad managers, Google Analytics, and listening / monitoring tools like Brandwatch and Talkwalker
  • Experience in tracking and analyzing data and preparing meaningful analytics reports for senior staff
  • Excellent interpersonal skills, with easy ability to relate to, and inspire confidence in, people at all levels, including senior UNF/UN officials as needed
  • Excellent time and project management skills
  • Proactive initiative-taker and ideas-generator
  • Helpful team-player with positive attitude and professional demeanor
  • Ability to meet regular attendance/tardiness
  • Ability to work under pressure and manage competing priorities
  • Up to 10% domestic/international travel required
  • Writing assessment required during the recruitment process

Benefits & Compensation 

For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:

  • a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
  • dental insurance
  • vision insurance
  • flexible spending accounts
  • 403b retirement savings plan with a generous matching contribution
  • group term and supplemental life insurance
  • short-term disability
  • long-term disability
  • health club discounts
  • commuter subsidy
  • back-up care
  • employee assistance program

Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.

The United Nations Foundation is proud to be an equal opportunity and affirmative-action employer. The United Nations Foundation provides equal employment opportunity to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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