Social Media Manager

Chandler, AZ

Located in Chandler, AZ or San Diego, CA and reporting to the Director of Content Marketing the Social Media Manager (SMM) will be responsible for both the strategic and tactical development of our client’s social content governance and programming. This includes managing and maintaining all of our social channels by producing relevant and timely content. The SMM will play a critical role in understanding the needs of our client’s audiences and using that knowledge to produce stories that drive specific outcomes that align to business goals and objectives. The ideal candidate is a creative visionary, someone who can see the bigger picture of what’s possible and bring that vision to life.

Essential Job Duties:

  • Content creation for our social channels, including gifs, copy, video and graphic creation.
  • Social and content campaign development, promotion and management.
  • Manage editorial calendars and editorial process for assigned campaigns.
  • Provide direction and feedback to external content contributors including writers, graphic designers and videographers.
  • Publishing to channels, both earned and owned, as assigned.
  • Actively work with leadership to develop content that aligns with specific goals.
  • Execute campaigns according to business needs, while exceeding client expectations.
  • Active listening across the entire social web.
  • Daily, weekly and monthly reporting.

Minimum Requirements:

  • Extreme proficiency in all social media channels including Facebook, Twitter, YouTube, LinkedIn, Pinterest, Instagram and TikTok. You must be familiar with how to use and admin a platform, as well as publish and promote.
  • Experience, with demonstrated success, in content development for social channels. This includes writing copy, creating graphics, editing videos, and producing other creative assets as needed.
  • Ability to build audiences and promote content. Must be familiar and experienced with Facebook Business Manager.
  • Able to work and manage assignments within various project management systems. Experience with Workflow, Airtable and Trello is preferred.
  • Adept at creating story arcs, and bringing the stories to life in multiple channels, and in different mediums.
  • Experience using Sprinklr or similar SMMS.
  • Excellent verbal, written and interpersonal skills.


  • Bachelor’s degree or equivalent combination of education and experience

Education Requirements:

If a degree or education credit minimum is required for the position, all education must be conferred by a regionally accredited or approved nationally accredited institution. All candidates must provide proof of higher education (official transcripts) upon request.

Who you are:

  • Integrity is more than a buzz word to you
  • You inspire others to learn more and become more
  • You make decisions and own it
  • You don’t settle for good , you strive for great
  • You crave change, you embrace it

Why Us?

  • We’re an organization changing and shaping the lives of learnings across the country. Whether directly or indirectly, you’ll be helping make a real difference in the world.
  • Our environment and culture encourages collaboration, requires communication and rewards risk-taking.
  • We try hard to provide a good work life balance. We think we’re a great place to work that also allows you to have down time with friends and family.
  • We believe in giving back to the communities in which we live and work. In fact, we offer 16 hours of paid time off for you to volunteer, in addition to your vacation days and company holidays.
  • We want you to live a healthy lifestyle, and offer wellness programs, fitness centers, and onsite health clinics.
  • Zovio is an Equal Opportunity Employer. Diversity of thought, culture, identity, and experience are important for what we’re doing. If everyone here thought alike, we’d never come up with anything new, much less anything bold or innovative. We want you to be your whole self here, and appreciate the unique nature of the people around you, too.

Zovio’s purpose is to help everyone be in a class of their own.

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