Social Media Coordinator

Salt Lake City, UT

We are seeking to fill a critical role in the marketing group as a social media coordinator. This position reports to the social media manager. The role of a social media coordinator is to assist the social media manager with the administration involved with social media and helping to show the value of Sorenson brand within the corporate marketing mix.


Essential Duties and Responsibilities

  • Understand KPIs and define them specifically for social media
  • Collaborate with designers or copywriters to provide attractive and informative SM campaigns
  • Assist in developing and executing SM campaigns
  • Monitor all social media content
  • Track the performance of the campaign
  • Keep up with technologies used in social media
  • Use social media marketing tools
  • Track customer engagement and SEO to optimize campaign content
  • Assist with video editing and other SM post related creative work


Supervisory Responsibility

This position has no supervisory responsibilities.


Travel Requirements

Travel Requirements: Less than 15%




Preferred: 4 Year / Bachelors Degree in a marketing or communications



Minimum Years of Experience: 3 years of related social media curation


Knowledge, Skills, and Abilities

  • Strong communication skills via phone, email and in person
  • Proficient with Microsoft Office Suite
  • Experience setting up, managing, creating, and curating social media contents
  • Highly organized and detail-oriented
  • Ability to coordinate projects across teams and departments
  • Discretion with personal and confidential information
  • Good judgement and ability to research options within short timeframes


Working Conditions and Physical Requirements

  • Able to sit/ stand for a long periods of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required.
  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.



This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.


Equal Employment Opportunity:

CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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