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Social Media Associate

Remote

Our crypto wallet is used by millions of people to access apps and financial services. As a Social Media Associate, you will be responsible for managing our Twitter and Reddit communities to help grow Phantom. Join us on our mission to make the digital economy safe and easy to use for everyone.


If you are passionate about cryptocurrency and have experience in social media and community management, we encourage you to apply for this exciting opportunity to join our growing team!


Responsibilities

  • Serve as the day-to-day moderator of Phantom's social media channels
  • Engage and respond to all inbounds and proactively interact with the community to increase positive engagement
  • Plan and execute high-quality content, activities, and campaigns to increase engagement
  • Develop relationships with builders, community managers, and external stakeholders from other projects to facilitate co
  • Use analytics and reporting to discover insights and drive social and community strategy
  • Collect feedback to identify and capture marketing opportunities, areas of improvement, and additional services or features
  • Collaborate with the Support and Product teams on what should be communicated


Qualifications

  • 2+ years of experience in community management
  • Strong understanding of the crypto industry and ecosystem including NFTs, dapps, marketplaces, and games
  • Ability to work independently and manage multiple projects simultaneously
  • Strong analytical skills and ability to track and report on metrics


This role is fully remote; however, we’re only open to candidates based in US time zones. Currently, Phantom cannot support employees from the following countries and continents: Russia, Pakistan, Ukraine, Asia, Oceania, and Africa.


Why Work with Us

Opportunity

We are a team of experienced builders with a ton of traction in a big and growing market – our users are so passionate they were hacking their way into our private beta. Only months after launching we've acquired millions of users, and are adding hundreds of thousands every week. We are by far the leading wallet on Solana, and plan to expand to other chains soon.


On top of that, there has never been a better time to work in crypto and on wallets in particular.

  • Wallets play a pivotal role: Wallets are responsible for on-boarding new users into crypto, and can make or break the user experience.
  • We are moving to a multi-chain world: New blockchains and scaling solutions are coming online and gaining traction, but are lacking decent wallets and bridges.
  • DeFi & NFTs are exploding : Interest in DeFi and NFTs has exploded, yet they are still an after-thought in existing wallets.


Benefits

  • Competitive salary and equity.
  • Comprehensive insurance (medical/dental/vision) — 100% covered.
  • Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need.
  • Flexible hours and a long-standing, supportive remote environment.
  • Monthly co-working space and mobile phone expense.
  • Unlimited vacation: Take time when you need it (and we really mean it).
  • 401(k) retirement plan (although we are not matching at this time)
  • Wellness benefit
  • Daily lunch benefit


The target base salary for this role will range between $120,000 to $140,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.

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