Showroom Manager

Natick, MA

Customer-centric, sales-oriented, team focused and tech-savvy. The Showroom Manager takes an active role on the sales floor and within the local community. Our Showroom Managers are sales-oriented managers who lead, coach and nurture a team-oriented environment while creating an exceptional customer experience. They are top sellers who coach and guide the team in sales methodology and follow-up in order to meet and exceed sales goals. In addition to strong selling skills and business acumen, our Showroom Managers must possess strong operational skills. The ideal candidate for this role must be highly organized and possess strong analytical skills, strategic agility and excellent training and communication skills.

YOUR DAILY IMPACT AT PELOTON

Provide sales direction and guidance to the showroom team to inspire and enable them to meet or exceed sales targets on a daily/weekly/monthly basis
Achieve and exceed sales goals via business analysis, sales training, and customer service
Ability to analyze showroom and individual sales representative’s metrics within Salesforce in order to identify business/sales opportunities
Identify areas for development in individual sales specialist’s performance and train accordingly
Develop and nurture a customer-centric culture among your team by leading by example
Network and coordinate with key individuals and businesses in the local community to promote Peloton and drive sales
Act as the conduit between corporate and local showroom - disseminating all necessary information & policies and procedures
Ensure team adheres to corporate guidelines regarding company outreach
Ability to communicate upward and within your team
Source, interview, hire, lead, and develop a team of highly qualified sales specialists
Adhere to corporate directed processes regarding store operations (including but not limited to merchandise display and physical inventory)
Strong operational skills (including payroll management, staffing, supplies, and maintenance/cleanliness of showroom)

YOU BRING TO PELOTON

Proven ability to lead, inspire and train a sales team
Experience analyzing business metrics; identifying opportunities and creating solutions
Familiarity with the local market; able to identify and act on key networking opportunities in a professional manner
Solid history of meeting and exceeding sales goals
Strong record of sourcing, training, and retaining top sales talent
Strong clientele background
Prior management experience
Self-motivated and driven individual - not satisfied with the status quo
Solutions-oriented - solutions and ideas before complaints
Ability and desire to grow/learn
Solid understanding of Peloton’s company vision and brand image with the ability to communicate it effectively and with enthusiasm
Demonstrated passion for fitness and wellness
Must be able to work nights, weekends, and holidays
Proficiency with MS applications (Word, Excel, etc), Apple Products, Google Drive and Salesforce a plus

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.