Senior Product Policy Specialist

Remote (United States) San Francisco, CA

We are looking for a responsible and empathetic Senior Product Policy Specialist with a passion for understanding technology’s impact on our users and society. The Senior Product Policy Manager will lead our efforts to build safe products in collaboration with Product and Engineering.

What you’ll be doing:
  • Partner with Product, Engineering, Design, Legal, and Safety to identify risks in new visible and invisible product changes and work with those teams to build mitigations into the product design. 
  • Build and maintain knowledge about Discord’s products, internal tools, and infrastructure.
  • Create frameworks and product policies in support of building Discord responsibly and ethically.
  • Work closely with Platform Policy and Trust & Safety to evaluate the policy and enforcement impacts on new product changes and scope the necessary requirements to support those teams. 
  • Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders.
  • Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.
  • Potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.

What you should have:
  • Experience working on relevant issues, such as research, or specialization from a non-profit, community organization, game company, or tech company:
  • Creator revenue or creator economies;
  • Ecommerce;
  • Apps and game stores
  • Experience in working cross functionally with Product and Safety teams
  • Experience in writing product policies that handle product governance, responsible design, ethical ML, or 
  • Bachelor’s Degree or equivalent experience
  • Familiarity with project and/or program management
  • Passion for supporting both your team and our users
  • Strong organizational and communication skills
  • Attitude of open-mindedness, collaboration, flexibility, and always questioning your assumptions. 

Bonus Points:
  • Familiarity with Discord
  • Experience in international monetization issues 
  • Experience working with or developing products for teen creators and developers
  • Multilingual

The US base salary range for this full-time position is $126,000 to $136,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Benefits and Perks
  • Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
  • Mental health resources and quarterly wellness stipends
  • 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days 
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Flexible long-term work options (remote and hybrid)
  • Volunteer time off
  • A diverse slate of Employee Resource Groups 
  • Plus commuter contributions and other perks for office-based employees

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

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