Senior Principal Engineer

Austin, TX

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Senior Principal Engineer - SRE on our Service Delivery Team in Austin, Texas.

What You’ll Achieve

SRE supporting AI/ML/HPC Solutions, Service Delivery will be responsible for providing the primary management, administration, support, and ongoing maintenance of customer Platforms within a 24x7x365 datacenter environment. This is a technical leadership role. The ideal candidate will play a crucial role in managing and supporting complex solutions and platforms for our prestigious Fortune 100 clients.

The role will be expected to work in a positive and collaborative fashion with fellow team members, senior engineering/architect staff, vendors, and customers. The Senior Principal Engineer will assist with process maturation, development, technical standards creation, and drive operational excellence through consistent delivery and best practices.

You Will:

Serve as the top technical expert in deploying, upgrading, troubleshooting AI/ML/HPC platforms
Manage and maintain container platform (Kubernetes, OpenShift) infrastructure, including installation, configuration, and upgrades and optimize system performance, capacity, and availability of the environment
Act in the capacity of an SRE / DevOps expert

Take The First Step Towards Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Hands on experience working in an infrastructure managed services environment, supporting complex engineered solution in production
Hands-on experience with HPC systems, AI platforms, CI/HCI infrastructure along with fluency in AI/ML pipelines, Nvidia GPU optimization, InfiniBand networking, ML operating systems such as cnvrg.io, Compute Orchestration Platform such as runai etc
Expert-level knowledge of cluster provisioning and resource schedulers
Programming experience with Python, Go, Ruby, Shell Scripts, PowerShell along with hands on experience with ELK, Prometheus, Grafana, Ansible, Git, or similar technologies
Expertise in Kubernetes, OpenShift, Docker, Container Networking, and Cloud Native Platform/ Applications
Strong Networking Fundamentals along with Converged Infra (CI)/Hyper Converged Infa (HCI) Management Certification along with hands-on experience with Amazon Kubernetes Service (AKS), Amazon EKS, Google Kubernetes Engine (GKE), Rancher

Desirable Requirements

BE or MS in Computer Science or Computer Engineering or acceptable combination of equivalent industry experience will be considered
Certified Kubernetes / OpenShift Admin, NSX T Certification

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

Location

Hopkinton, Massachusetts, United States; Nashville, Tennessee, United States; Remote - Arizona, United States; Remote - Illinois, United States; Remote - Massachusetts, United States; Remote - Minnesota, United States; Remote - North Carolina, United States; Remote - Ohio, United States; Remote - Tennessee, United States; Remote - Texas, United States; Remote - Utah, United States; Remote - Virginia (COUNTY - Alexandria, Arlington, Falls Church, Fairfax, Loudoun, Prince William)