Senior Operations Manager

DePuy Synthes is recruiting for a Senior Operations Manager based in Raynham, MA.


DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit


The Senior Operations Manager is responsible for all manufacturing operations associated Joints Reconstruction production at the Raynham, MA site.


  • Responsible for managing and leading production personnel to maximize quality and output in a manufacturing operation in accordance with ISO 13485:2003 and FDA QSR Part 820 requirements.
  • Will be responsible for leading, planning, and directing activities of department personnel including; Production Managers, Production Supervisors and Department Leads in order to meet and exceed overall departmental objectives.
  • Responsible for creating a culture of development and inclusion, to retain talent and develop a robust succession plan throughout the organization.
  • Responsible for maintaining good communications and consistent policy application to employees on all shifts.
  • Responsible for overall planning, scheduling, manufacturing and packaging of existing and newly developed products in areas of assignment in compliance with all regulatory and GMP requirements in a cost-effective manner and in accordance with planned budget.
  • Maintain and improve quality standards and production processes.
  • Responsible for proper maintenance of all production machinery by coordinating these functions as necessary with Facilities/Engineering Department.
  • Forecast machinery, material and equipment needed to meet requirements of new and existing products.
  • Plan production operations, establishing priorities and sequences for manufacturing products while identifying direction and strategy for product flow throughout the production area. 
  • Analyze production and operating reports and resolve operational, manufacturing, and maintenance problems to ensure minimum costs and to prevent operational delays. 
  • Consistently meet training completion rates while staying current with corporate initiatives and maintaining business partner relationships.
  • Set the standards for performance assessment and feedback, effective communication, promoting positive morale and supporting employee involvement programs.
  • Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.
  • Consistently ensure that training of designated area personnel is up to date on applicable policies and procedures.
  • Ensure EHSS objectives and targets are established for their employees as applicable to their role, training is assigned and completed on-time, and procedures are implemented, followed, and monitored to ensure EHSS compliance.
  • Ensure EHSS Good Saves and Incidents are reported promptly in CURVE, investigated, and CAPAs completed on time.
  • Ensure EHSS is integrated into the department processes and meetings including: MOC, JSA, EHS walkthroughs, GEMBA, and CURVE CAPAS & resources.


  • Minimum of a Bachelor’s Degree required; Focus in Engineering, Operations Management, or other technical degree is preferred; Advanced Degree also preferred
  • Minimum 8 years’ relevant experience in manufacturing operations or related experience required
  • Production Management/Operations experience required
  • Experience in the Healthcare/Medical Devices/FDA-regulated industry is preferred.
  • Previous people leadership (direct reports) is required.
  • Ability to build interdependent partnering relationships that facilitate the accomplishment of Operations goals/objectives.
  • Project management skills is preferred
  • Strong knowledge MS Excel is required
  • Knowledge of capacity planning, financial acumen and a basic understanding of lean manufacturing technologies preferred
  • Formal lean six-sigma/process excellence training and/or certification preferred
  • This position is based in Raynham, MA and will require up to 10% travel domestic and international.


Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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