Senior Office Manager

Chicago, IL

Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.

We are searching for an experienced Senior Office Manager to organize and coordinate office operations and procedures for our state-of-the-art flagship Collaboration Center in Chicago. This role will be responsible for ensuring organizational effectiveness, efficiency, and safety, including COVID-19 protocols.

The ideal candidate should have experience handling a wide range of administrative and executive support-related tasks and a proven ability to work independently with minimal supervision.

We are looking for an individual who is seeking a long-term career in administration and has a passion for all things office operations. The Senior Office Manager must be well-organized, flexible, and enjoy the administrative challenges of supporting team members in a fast-paced, distributed office environment.

Oftentimes the first impression of Bounteous, this role requires someone who is approachable, professional, energetic, and thoughtful. This is an on-site position at our Chicago Collaboration Center during core business hours (Monday – Friday, 9 am – 5 pm CT).

Role and Responsibilities

Oversee on-site events and meetings, facilities maintenance, and office operations
Partner closely with the Lead Office Manager to provide hospitality to visitors; coordinate weekly lunches, client meetings, and occasional after-hours events
Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills, and other errands
Conduct routine facilities maintenance (such as replacing lightbulbs, regularly checking bathrooms, sinks, and other equipment for issues)
Manage and coordinate maintenance requests with landlord and vendors
Manage on-site security, including the setup of new key cards and serving as the primary contact for our alarm vendor
Support the Lead Office Manager in maintaining our internal wiki as well as regularly communicating Collaboration Center news, happenings, and infrastructure-related updates to team members
Provide support to virtual team members as well as other North America Collaboration Center locations
Partner with Talent & Culture to support and enforce office policies
Organize Collaboration Center operations and procedures
Partner with System Administration to prep and maintain office equipment, including phones and computers
Manage office supply and equipment maintenance and ordering
Own relationships with vendors, service providers, and landlord
Participate in contract and price negotiations with office vendors and service providers
Manage co-working memberships; support team members as necessary via local co-working managers

Preferred Qualifications

2+ years of office management, administrative, and/or assistant experience
Experience managing a small/medium-sized office environment (~100 people or less)
Event planning/coordination experience
Proven ability to pick up new technology/tools quickly and proficiently
Highly skilled in Office 365, including Outlook, Word, Excel, and PowerPoint
Proficient with Google Workspace, Zoom, and Slack; familiarity with Jira/Confluence a plus
Superior time management skills; proven ability to manage multiple projects in a fast-paced environment
A strong attention to detail and accuracy; exceptional organizational and project management skills
Solution-oriented, strong problem-solving skills, and a positive, constructive attitude
Strong communicator with all levels of leadership, management, and staff
Flexible and readily adaptable to changing circumstances; willingness to wear “multiple hats” and jump into projects as needed
Proactive; strong leadership and decision-making skills
Excellent verbal and written communication skills
Bachelor’s degree or equivalent work experience preferred
Reliable transportation to be physically on-site at our Chicago Collaboration Center during core business hours (Monday – Friday, 9 am – 5 pm CT)
A flexible schedule; willingness to work outside of core business hours as needed to support key Collaboration Center events
The ability to regularly lift 15 pounds (office supplies, etc.)
To ensure the safety of all our team members, Bounteous requires that all team members who enter the physical Collaboration Center be fully vaccinated, unless medically or religiously exempt

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions.

Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.