Senior Marketing Operations Manager

Do what you love. Love what you do.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

Job Description

• Help drive improvements and create processes and technology to enable marketing to operate efficiently and to scale with quality and consistency. 
• Assist Ops Director with strategic planning, budgeting, process development, professional development, and marketing technology/data in order to measure and improve marketing performance and identify best practices with the goal to boost ROI through improved processes, analytics, etc.
• measure and evaluate marketing performance
• budgeting, developing and improving the overall marketing process
• select and implement marketing technologies

• Focus on behind-the-scenes activity to ensure processes are running smoothly and campaigns reach their goals. 
• Help increase the efficiency and agility of the SMAC team, aligning marketing efforts with both overarching business strategy and other cross-functional teams or departments (like sales and corp marketing)
• Knowledge and ability to plan, schedule and execute a project in all stages
• Align available resources with tasks and bringing activities to completion on time
• Develop and implement standardized project management framework, tools, and processes to be leveraged globally.
• Own project life cycle -- plan projects from conception to implementation
• Initiate - create project and id stakeholders
• Planning
• Project Scheduling
• Project Budget and Cost Control
• Mapping out a timeline
• Create Work Breakdown Structure
• Identify risks
• Creating, allocating, and managing the budget
• Forecasting, adjusting, and applying corrective measures/compression strategies to manage project creep or projects in jeopardy

Executing each phase

• Communicating among all stakeholders
• Track milestones, manage task/project/program dependencies and proactively communicate issues.

Monitor and Control

• Risk management - identification, monitoring and control
• Ensure all deliverables align with project scope and goals
• Manage dependencies and perform ongoing risk analysis

Close

• Measure and AnalysisManage all SMAC projects for better visibility and efficiency across all the organization
• Audit projects once completed, conduct post-mortem meetings, determine Manage the Product Management Onboarding Program

• Coordinate/Facilitate SMAC Leadership for outbound reporting and OKRs
• Manage partnerships with third party vendors on individual projects, when applicable.