Senior Manager, Innovation Design

New York, NY

Johnson & Johnson is currently recruiting an Innovation Lead / Team Lead 6. This position is located in New York, NY.  


Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing innovative ideas, products and services to advance the health and well-being of people.  


With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.  


If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.  


Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals.  


It is anticipated that, following conclusion of the transaction, this position may be conveyed with New Consumer Health. In that case, details of any planned changes would be provided to the successful candidate by New Consumer Health at an appropriate time and would be subject to any necessary consultation processes. 


Role & Responsibilities: 

You are:  

I am a change-making design professional. Grounded in empathy and curiosity, you are a purpose-led and human-centered leader who is deeply committed to understanding people’s needs and translating those insights into innovative solutions. You thrive in an environment of collaboration with cross-functional teams to develop transformative healthcare experiences. You simplify complexity and craft design solutions using iterative, human-centric methods.  


You believe that your work can make a meaningful difference in people’s lives. Those ideas spark positive change. Those small details yield important insights. And that teamwork is the best way forward.  


You will:  

  • Collaborate with designers, technologists, and business managers to envision how design unlocks business opportunities; and create new products, services, and experiences.  
  • Work across every stage of the product development lifecycle to ensure that concepts and design decisions are sensitive to both the needs of users and our businesses.  
  • Design and oversee qualitative research activities, from traditional focus groups to digital diaries and ethnography, to more agile testing methodologies.  
  • Generate powerful consumer insights, develop breakthrough innovation solutions, and craft new products, services, and business model concepts.  
  • Lead the development and design of new products, services, and business model ideas.  
  • Frame portfolio opportunities based on both business strategies and consumer insight.  
  • Create and optimize concise and compelling innovation prototypes with precision.  
  • Stimulate and inspire cross-functional teams – both internally and externally, by crafting inspiring business narratives. 
  • Confidently identify and match key transformational consumer insights and their commercial insight counterparts.
  • Partner with any external agencies and vendors to support business requirements as needed.
  • Manage entire project timelines while ensuring compliance, good financial performance, business partner satisfaction, and high deliverable quality.  

Technical Skills  

Human-centered, design thinking, ideation, and sketching, service design, brainstorming, storyboarding, copywriting, wireframing, data visualization, rapid prototyping, quantitative and qualitative research, ethnographic research, brand strategy

Professional Skills  

Purpose-led compliance, project management, research strategy and planning, team and personal organization, servant leader communication, agile methodologies  


  • Adobe (Illustrator, XD, InDesign, Photoshop)  
  • Microsoft Office  
  • Apple Suite  
  • Miro / Mural or similar  
  • SolidWorks / Figma or similar  


  • At least Bachelor’s Degree in design or related field or significant equivalent professional experience 
  • A minimum of 10 years of design leadership-related experience  
  • Strong visual, written, and oral communication skills 
  • Proven results managing myriad multi-disciplinary design teams 
  • Demonstrated experience guiding business partners through the design process 
  • Financial budgeting skills and competency 
  • Up to 80% hands-on design work, including strategic presentations 
  • A Portfolio link MUST be included on each resume 


At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. 


For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit 


Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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