Senior Manager, Corporate Communications

Remote New York, NY

CVS Health is on a mission to make health care more convenient, accessible and affordable for all Americans.

We are looking for passionate, driven people who want to join a high-energy, growing team to help us tell our colleagues how we are making a difference in people’s lives. We’re looking for a creative, curious and sharp writer and editor who can turn complex subjects and company strategies into stories told through multiple mediums that engage and inspire our colleagues and show them how they are helping us become the leading health services company for consumers.

The Senior Manager, Corporate Communications will report to the Executive Director, Editorial Strategy and Internal Digital Channels, and be responsible for guiding the editorial strategy and sourcing, drafting and editing content for our internal communications channels, including our intranet and digital screen network. The successful candidate will collaborate closely with colleagues across the Enterprise Communications group and beyond to develop a pipeline of written stories, videos, infographics, podcasts and more in support of our enterprise editorial strategy and campaigns. They will also support the development of a colleague-focused social media program, including creating content for external social media platforms.

The successful candidate:

Highly skilled in writing in a human voice that grabs the attention of busy colleagues and in developing content that presents company information in the same tone, formats and quality that colleagues find when consuming external social and traditional media
A proven track record of producing clear, concise, compelling and clean copy covering complex subjects on tight deadlines
Developed novel ways to engage distracted audiences through multimedia, strong voice and tone, unique formats and structures, and interactive elements
Experience sourcing stories and developing a story pipeline across an industry or at a large organization
Worked in a newsroom, on an editorial staff or on the content team at a large organization
A strong knowledge of popular and emerging social media platforms, their users and their functionality
Excellent executive presence and verbal communication skills
The ability to effectively deliver in a high-pressure, fast-paced environment

Key responsibilities:

Partner closely with the Executive Director to establish and evolve an editorial strategy that supports company objectives, and create and execute a content program in support of the strategy
Conduct interviews, review documents and use other information gathering methods to draft stories, video scripts, digital screen content, infographic outlines and more to share company strategy, progress and news with colleagues
Edit content created by others to ensure consistent voice, tone and quality, and alignment with editorial strategy
Collaborate with Enterprise Communications colleagues to determine how to cover company news and events in a way that captures colleague attention and connects to enterprise strategy
Develop and execute a set of feature series to profile colleagues, highlight our culture, explain key aspects of our business and cover industry trends
Create content that fosters a two-way dialogue with colleagues through comments and colleague submissions
Build a network of subject matter experts throughout the company to source stories and gather information
Lead a project to develop a social media program designed to communicate with colleagues

Required Qualifications

7+ years writing and editing experience in journalism or at a large organization

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

Experience managing a social media account and producing content in a professional setting
Experience writing about consumer health care

Education

Bachelor’s degree in Journalism, English, Communications or a related field

Business Overview

Bring your heart to CVS Health

Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day.

CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.