Senior Legal Operations Analyst

Boston, MA +1

Chewy is seeking Sr Legal Operations Analyst in Fort Lauderdale, FL or Boston, MA offices.

What You'll Do:

Legal Spend Management Program Administration

  • Coordinate legal vendor management activities: liaise with Procurement & Legal Team
  • Coordinate RFPs for legal matters
  • Law Firm/Legal vendor primary support contact for billing and coordination
  • Legal bill review: billing guidelines compliance, expense validation
  • Legal billing guidelines & standard engagement letter maintenance
  • SOX testing and reporting
  • Law firm/Legal Vendor performance reporting
  • Legal spend financial management, liaise with Finance team

Compliance Program Administration

  • Administrative support for cross-functional compliance, governance, and risk teams
  • Risk logging and tracking of remediation

Legal Technology Portfolio System Administration & Data Management

  • Legal Matter & Spend Management system administration & data management (Acuity)
  • Risk & Compliance system administration and data management
  • Proposed: Audit Board
  • Lineslip, RiskConnect
  • Navex suite (training, RiskRate, EthicsPoint (OpenBark)
  • Legal Document Management system administration (NetDocuments)
  • Legal workflows: SNOW, Confluence/JIRA, TBD
  • Electronic Discovery Lab system administration and management (TBD)
  • Align Legal Team technology with Chewy IT & Security policies (SSO, etc); liaise with IT
  • Become proficient in legal technology & tools, their use and how to create an effective and efficient user experience

Legal Team Business Analyst

  • Support digital transformation projects in Legal:
  • Playbooks, process maps, etc; utilize no/low code technology to experiment with automated workflows
  • Process & technology gap analysis and solution recommendations
  • Build and Maintain KPIs and dashboards for Legal Team using Chewy's available BI tools
  • Reduce complexities for the Legal team: smooth out bumps in process for the Legal Team as they navigate multiple internal customers & processes; make it easy to navigate multiple processes
  • Build the foundation for cross-functional coordination of compliance, data governance, and privacy functions
  • Coordinate work, recognize opportunities to reduce bureaucracy & friction, propose & deliver improvements
  • Process/SOP Documentation: playbook creation & maintenance
  • Manage projects of moderate complexity

What You'll Need:

  • Bachelor's degree from accredited institution
  • 3+ years of experience in legal operations, technology administration, reporting, or business analysis
  • Proficient in business applications such as Microsoft Word and Excel
  • Excellent analytical, problem-solving, and communication skills; eagerness to learn quickly
  • Demonstrated ability to manage projects to successful completion
  • 5-10% travel, depending on location

Bonus (if applicable):

  • Experience with legal technology and legal terminology is beneficial
  • Experience with Smartsheet or similar work management tools is beneficial
  • Ability to work with multiple data sets in order to make informed recommendations; experience with business intelligence tools (Tableau) is beneficial

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact 


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