Senior Graphic Designer

At Mercer, we are creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally – regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome here. 

Mercer Canada is seeking a candidate for the following position located in Toronto, or any major Canadian city in which Mercer operates:

What can you expect?

• You will support and partner directly with the Global Creative and Brand Team on key projects and initiatives
• Your work will enable the effective execution of the firm’s sales and client support objectives.

What is in it for you?

• Company with a strong brand and strong results to match, this is committed to making a difference in the lives of people 
• Culture of belonging, innovation, collaboration, internal mobility and extraordinary career opportunities
• Support from leadership team that’s earned us awards like Women in Governance Parity Certified Organization – Platinum Level, One of America's Best Large Employers (named by Forbes two years in row), Most Sustainable Companies (named by Barron’s 100), and a perfect score on the Human Rights Campaign Foundation’s 2020 Corporate Equality Index (CEI) and been recognized as a Best Place to Work for LGBTQ+ Equality in the US and a finalist for 2020 Gallagher Award for HR Team of the Year- 500 Employees or More
• Competitive pay and outstanding benefits to help colleagues and their families live better – physically, mentally, and financially
• Generous time away from the office and paid time off to give back through non-profit community service; flexible work culture
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

Design Execution

• Effectively communicate and document design ideation, process and SLA's
• Schedule necessary resources to meet project scope and ensure that project components are delivered within scope
• Delegate design tasks (when necessary) to meet deadlines and assure total integrity of jobs
• Generate ideas and sell them into clients and other members of the team
• Build a network of design partners with an emphasis on learning, client service, and creative quality
• Collaborating across the creative community to improve standards of digital design creativity
• When required, act as a primary liaison to internal and external stakeholders
• Bring the creative ideas of others to market

Project Management / Staff Development

• Keep project (and team) active/on task and track performance against project goals
• Help manager evaluate staff/affiliates/agencies
• Mentor design staff/affiliates on all aspects of professionalism, management, design, and brand protocols

Process Improvement

• Work with team to maintain quality of client experience and brand exposure
• Direct activities that enhance the client experience

What you need to have: 

• 4-year design degree or equivalent professional experience
• 5+ years of professional experience
• Mastery of software used in creation of work, ability to mentor designers
• Demonstrated proficiency and exposure to various media
• Excellent interpersonal skills with excellent verbal and written communication
• Prior experience managing projects
• Proven interest and ability to articulate the value of design in a business environment
• Advanced knowledge of the Adobe Creative Suite and MS Office

What makes you stand out:

• Bilingual French/English is a plus
• Experience in corporate and professional services sector
• Experience managing staff and/or agency partners/freelancers desirable
• Association memberships that enhance knowledge of media and business