Senior Event Planner - Academy Services

Academy Services Senior Event Planner

(Part of Deloitte Services internal operations team)

If you enjoy coordinating, planning, and managing meetings and events; are engaging, proactive, and detail-oriented; work well and thrive within a team environment; and are passionate about providing an outstanding customer experience, join us!

Work you’ll do

This individual will be a part of the Academy Services team supporting Next Generation CXO Academies at Deloitte University. This individual coordinates with the program lead for each Next Generation CXO Academy to support development, operations and execution. The event planner will oversee production support, logistics and event execution for Academy programs. In addition, the event planner will drive innovation and process improvement, and share leading practices. Overall, the Academy services team will focus on delivering a consistent, high-quality client experience for all Academy programs. As a Senior Event Planner at Deloitte your responsibilities will include:

Enrollment and Registration

Consult on enrollment and registration materials including Zoomforth and Deloitte University Registration
Monitor and track participant pre-work
Advise CXO program team on best practices for touchpoint scheduling process
Update Salesforce through USI with current registration information
Advise on pre-Academy preparation emails to clients, hosts, facility, staff

Onsite event management

PMO, track task completion with Academy Leader
Work with CXO program team to finalize master agenda detail (including space allocation)
Work with program team to provide best practices on Event App
Manage all logistics for Academy at Deloitte University including space reservations, F&B and MJM production requirements
Manage final logistics arrangements for plenary speakers
Develop schedule of core team assignments and distribute
Review name badges report and Carey transportation manifest
Manage Transition Lab set up (with CXO Program)
Work with Meeting & Event Services to execute contracts and pay with speakers, entertainment, vendors
Process invoices related to the Academy

Onsite Documents and Materials

Manage Resource Plot, coordinate with DU Resource Manager and track shipments to DU
Order curriculum materials (plenary speaker books, Business Chemistry materials, 360 materials)
Print and ship on-site materials (lanyards, evaluations, labels, sign in sheets, etc.)
Order all onsite signage and giveaways including awards, notebooks, pens
Work with DU resource manager to load team room presentations onto smart podiums
Manage CPE / CLE process including signup sheets, submission and distribution of certificates
Evaluation creation and onsite collection
Compose breakout assignment cards for pocket agendas; print and distribute to core team and breakout session leaders

The team

At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric “experience” for our Deloitte professionals, clients, and guests.

Qualifications

Required:

Minimum of 3-5 years of related hospitality or office support experience in a corporate, hospitality, service-oriented or customer-centric environment
Bachelor’s Degree
Strong technical skills, including proficiency in Microsoft Office
Excellent written and verbal communication/interpersonal skills
Excellent critical thinking, decision-making, and conflict resolution skills
Effective problem-solving and negotiation skills
Willingness to be cross-trained in other office support service areas for back-up support and assume additional responsibilities/projects when necessary and as appropriate
Ability to work occasional overtime
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

Advanced experience in Microsoft Office applications
Hospitality/corporate background with focus on event planning

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.