Senior Director - Technology

Remote (United States)

Where you will work

This opportunity provides the flexibility to work from home! Clearwater Paper is proud to embrace a remote workforce model for specific positions. Our Company has proven success with remote and flexible work locations while maintaining a collaborative and supportive work environment. We use effective communication tools to foster teamwork and collaboration. This position is considered hybrid national and will require approximately 33% travel.   


Clearwater Paper (NYSE: CLW) is a publicly held company and a premier supplier of private brand tissue to major retailers, including grocery, drug, mass merchants and discount stores. In addition, the company produces bleached paperboard used by quality-conscious printers and packaging converters, and offers services that include custom sheeting, slitting, and cutting. Clearwater Paper's employees build shareholder value by developing strong relationships through quality and service. Working at Clearwater Paper provides an opportunity to enrich your career through challenging and meaningful work and ongoing training and development—all in a supportive environment. We know our success depends on your success.


What you will do

The Senior Director - Technology is a member of the operations excellence leadership team. This role is responsible for establishing a multi-year vision to improve the overall effectiveness of the Company’s engineering, reliability, and troubleshooting best practices. This position is also accountable for the development and deployment of asset reliability programs, establishing engineering best practices, and providing technical engineering and predictive maintenance support across a diverse portfolio of pulp, power and recovery, paper making, and converting assets. This role will also lead the technical team toward accomplishing the organizational mission critical objectives, continuous improvement, and operational optimization objectives. In addition, it drives engineering best practices, ensures the consistent development of engineers throughout the company, and provides urgent troubleshooting support for complex operational issues. As a departmental leader, this position is accountable for developing and maintaining an engaged employee culture, setting performance expectations while leading a culture of accountability, developing direct reports, and supporting employee growth.  


Technical and Engineering Project Planning and Execution 

  • Principle contact for engineering support and resourcing inclusive of developing ad hoc response resources and partnerships with outsourced/external engineering firms
  • Champion and collaborate with the leadership team in the coordination of resources to meet the needs of operations. Collaborates with different key stakeholders within the company.
  • Establishes engineering best practices and “One Clearwater Way” of approaching common processes, such as developing standards, troubleshooting, reporting, etc.
  • Lead the development and execution of asset reliability programs incorporating capital prioritization and predictive and preventative maintenance programs (e.g., Vibration, Lube & Oil analysis)
  • Provides expertise for urgent troubleshooting as needed to support the operations and support annual shutdown planning, execution, and critiquing.


Engineering Leadership and Talent 

  • Foster an operating environment that encourages employee engagement through demonstration and modeling of Clearwater Paper’s Core Values
  • Drive a culture of technical collaboration throughout application engineering technical experts across the division
  • Champion and execute Clearwater Paper’s Talent and Performance Management process incorporating goal development and deployment, talent reviews, succession planning, and talent selection and development to ensure organization sustainment
  • Enable technical sustainment plan by promoting developing and transferring knowledge across work groups
  • Lead and develop direct reports through coaching and development plans; identify and develop successors; monitor progress against goals & development plans


Continuous Improvement 

  • Lead and support a culture of continuous improvement and developing critical KPIs through the review, refresh, and refinement of maintenance roadmap, parts strategy, and vendor management.
  • Effective and efficient project management within defined limits of authority (budget); seek to deliver projects and operating budgets within targets. Track projects in Wave software.
  • Identify opportunities to improve overall fiscal performance through the development and deployment of maintenance standards; process engineering, machine design/layout
  • Proactively monitor evolving technology landscape for opportunities to continuously improve productivity, processes, product quality, and efficiencies


Key Competencies and Attributes

  • Demonstrated leadership courage to identify and communicate project risks; develop, align resources and communicate countermeasures to mitigate risks Strong capability in project planning and management with the strong analytical skill to leverage data to drive quantitative and analytically based business decisions and take smart risks
  • Demonstrated ability to lead in a matrixed and highly collaborative environment to influence change and core processes
  • Demonstrated experience in leading a diverse team – setting vision, strategy, tactics, and delivery.
  • Demonstrated strong change management skills; aligning and bringing others along – act to improve culture, process, products
  • Demonstrated ability to understand the organizational impact in decision making; see the big picture and distill it into action plans Able to think strategically and act tactically; hands-on
  • Confidence in dealing with ambiguity; bringing different perspectives to light and rallying others to aligned goals and objectives
  • High degree of business curiosity; quick learner with a proactive and agile mindset
  • Optimistically looks toward the future for opportunities to innovate and improve
  • Exceptional communication skills (written and verbal); leading and presenting complex materials for various audiences


What You Will Need 

  • Bachelor’s Degree in Engineering, Business Administration Operations Management, or related field (required)
  • Master’s in Engineering or MBA a plus
  • 10+ years of progressive responsibility in manufacturing operations and management (required)
  • 5+ years of budgetary responsibilities (Project or Operating Budget)
  • Experience in the tissue and paper industry (strongly preferred); continuous manufacturing considered
  • Experience in both manufacturing and commercial (sales) exposure is highly desired
  • Certified Project Management (PMP) and change management methodologies (strongly preferred)
  • Demonstrated commitment to ongoing personal development through continuing education, coaching, and developing others
  • Highly adept at performing at a fast pace communicating and collaborating across multiple stakeholders
  • High-speed manufacturing environment, sustained exposure to high-frequency noises, multiple hours standing, walking on concrete surfaces
  • Personal Protective Equipment is required in the mill environment.
  • Dirt, noise, odor, and temperature extremes.
  • Climbing stairs, ladders, and scaffolding.
  • Exposure to hazardous chemicals used in the manufacturing process
  • Travel 33%


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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