Senior Director, Customization Operations NIKE BY YOU
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
On the Global Sourcing and Manufacturing team at Nike, we serve athletes by sourcing and making the world’s most innovative and distinctive product. We support NIKE's Consumer Direct Offense by igniting the Triple double - using 2X Speed to deliver what consumers want, when they want it.
NIKE BY YOU is (NBY) Nike’s footwear customization business and one of its world-class direct-to-consumer services – located at a critical juncture of several of Nike’s corporate pivotal initiatives: Consumer direct growth, membership acquisition and value creation, responsive operations / supply chain.
On the Operations team, we are responsible for enabling the business unit’s strategy through the functions of demand planning, supply management, sourcing & manufacturing, supply chain operations and business & operations process management. We work closely with business partners in Product / Merchandising, Product Development, Brand / Marketing and Digital Operations. And, work is aligned closely with functional leadership in Footwear Sourcing, Partner Management, Marketplace Operations/Logistics, Technology.
Against the backdrop of trends in co-creation, marketplace change and digital growth, NBY is well-positioned for the future. As Senior Director of Customization Operations you will lead efforts against the strategic objectives of growth and speed/responsiveness.
Key Accountabilities Include:
- Collaborate with NBY General Manager and functional partners to influence business unit objectives / strategy; Build operations vision, using functional input to translate business goals into operational workstreams
- Set functional goals / KPI’s that build to business outcomes and lead performance to those metrics
- Develop holistic sourcing strategy against business goals, optimize performance and balance risk for business unit; Align NBY factory / carrier strategies within broader Partner Management Offense / Sourcing strategy
- Guide the evolution of the organization, operational processes and tools in support of business growth; Encourage, empower and mentor team to achieve goals
- Develop support for investments – internal and external through partnerships – required to support business growth objectives
- Guide real-time business operations decisions to be responsive to consumer demand via manufacturing and sourcing decisions.
- Resolve critical operational issues impacting business continuity
- Bachelor’s degree and 10 years of directly related experience or an additional 2 years of experience in lieu of a degree.
- 5-7 years of management experience
- Strong leadership skills validated in a Manufacturing environment.
- Experience providing leadership and direction across a large and diverse team.
- Proven understanding of and experience in many facets of Manufacturing Operations.
- Ability to travel 10%
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.