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Senior Coordinator, Social Community Management

New York, NY

tarte™ is the pioneer of high-performance naturals™ & one of the fastest growing cosmetic companies in the U.S. Nearly 25 years ago, founder & CEO Maureen Kelly set out to create a cruelty-free line of easy-to-use, life-proof products packed with good-for-you ingredients that deliver real results without compromise. Each item is developed without the icky, bad stuff (like parabens, mineral oil, phthalates, & more) & with the best naturally-derived ingredients Mother Nature has to offer. The brand is 85% vegan (with 100% vegan skincare!) & proud to be the #1 concealer brand in the US.* tarte™ is committed to sharing its passion for skinvigorating™ ingredients with the world: it has in-store presence in over 20 countries & online at tarte.com, shipping to over 50 countries worldwide!


But tarte™ doesn't stop there. Giving back has always been a part of the brand's DNA. tarte is committed to lifting up others, having cleared thousands of teacher wishlists & mentoring future leaders & entrepreneurs through the tartelette U & internship programs & the shape your future™ small business awards. In 2017, tarte™ founded heart to tarte™, a 501(c)(3) non-profit organization to help support causes like female empowerment, underserved communities, environmental conservancy, animal rescue, disaster relief & health & wellness initiatives. tarte also sustainably sources ingredients directly from cooperatives, & in 2019 helped fund the creation of an all-female maracuja cooperative in the Rainforest.


Are you a force of nature who thrives in a fast-paced environment? Do you want to contribute to tarte's mission of offering cruelty-free, eco-chic cosmetics chock high-performance natural™ ingredients? If so, we'd love to hear from you!


Are you passionate about building and nurturing online communities? Do you thrive in dynamic environments where you can engage with audiences and represent a brand effectively? tarte cosmetics is seeking a Senior Coordinator to support day to day community management on all brand social platforms. The ideal candidate should be extremely detail oriented with a passion for social media. 

 

Responsibilities:

  • Build and maintain brand's online community by fostering meaningful interactions and relationships with our audience.
  • Monitor all social media platforms to stay informed about community sentiment, trends, and discussions.
  • Respond promptly and effectively to community inquiries, comments, and feedback, demonstrating excellent customer service skills.
  • Maintain flexibility with working hours, requiring availability during evenings or weekends to address community needs and engagement.
  • Demonstrate meticulous attention to detail in all aspects of community management, ensuring accuracy and consistency in messaging and interactions.
  • Prioritize tasks effectively, understanding when to escalate issues and when to address them independently to maintain community satisfaction.
  • Troubleshoot technical or interpersonal issues within the community, implementing solutions promptly and effectively.
  • Utilize strong communication skills to convey brand messaging and values authentically, engaging with community members in a compelling and relatable manner.


Requirements:

  • Bachelor’s Degree
  • Min 2 years experience in community management or a related field, with a track record of successfully building and engaging online communities.
  • High proficiency in all social media platforms including Instagram, TikTok, Twitter, Facebook, Snapchat, etc. 
  • Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences and platforms.
  • Proficiency in social media monitoring and management tools, with a keen understanding of social media trends and best practices – experience with Sprout Social a plus
  • Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively.
  • Demonstrated problem-solving abilities, with a proactive approach to addressing challenges and finding solutions with a sense of urgency. 


Our Perks:

  • Salary range: $65,000-75,000 (compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education)
  • Medical, dental, vision, 401k plan & access to health and wellness programs
  • Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more!
  • Hybrid work policy
  • Gratis, employee discount on tarte.com, team give-back initiatives
  • Friendly, fun, creative & collaborative work environment


Tarte is an equal opportunity employer.

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