Senior Communications Manager

Intuit is looking for a senior manager to support its Corporate Communications team as an experienced content and channel strategist.

In this role you will own and drive the strategy for Intuit’s largest internal channels and ensure smooth end-to-end operations, optimization, and governance. You’ll be a master dot-connector who partners across the organization to source, develop and review content aligned to our strategy, while leveraging contract resources to scale.

You’ll be the subject matter expert on channel optimization, consulting the Global Employee Communications team as they look for ways to leverage channels to drive their outcomes. You’ll also partner closely with the Corporate External Communications team to grow and evolve our content planning process and storytelling across internal and external channels. You will be responsible for tracking content and channel performance, lead analysis and use these insights to evolve the strategy throughout the year.

As we build the digital workplace of the future, you’ll partner with a cross-functional team driving an effort to modernize our intranet. You will work across multiple internal publishing platforms, so familiarity and comfort with various technologies and an eye for layout and visual design is critical.

You must sweat the fine details to ensure you’re delivering a top-notch employee experience. Strong storytelling and written communications are crucial, and the ability to juggle multiple projects, stakeholders, and deadlines simultaneously.

Qualifications

• Bachelor’s degree in marketing, communications, or relevant field of study
• 10+ years of communications experience
• Experience developing and managing a channel strategy with proven results
• Ability to work independently and with minimal oversight or direction
• Proven ability to meet aggressive timelines and prioritize multiple projects
• Team player that enjoys building partnerships at all levels within an organization while also being able to deliver feedback.
• Exceptional written communications and storytelling. High attention to detail and ability to drive consistency across all communication formats

Tool-based skills

• Familiarity with SharePoint, LumApps or comparable platform
• Experience with metrics reporting tools
• Knowledge of Smartsheet
• Basic Photoshop skills

Responsibilities

• Manage a multi-channel content strategy
• Drive day-to-day operations of content management
• Act as a strategic consultant to partners across the org
• Manage a small team of contractors to support editorial and creative development
• Analytics and share-out of best practices