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Senior Benefits Administrator

Remote (United States)

Our HubSpot People Operations team prides itself on our innovative and flexible approach to HR, and we are looking for an exceptional individual to join our team as a Senior Benefits Administrator. This position is ideal for someone who has a passion for helping others, great attention to detail, and an interest in growing their career within the Total Rewards space. 


As a trusted member of the People Operations team, you will be responsible for the day-to-day administration of benefits programs as well as exciting initiatives to support employees. You will be a main point of contact for employee benefits, compliance, and programs in NAM (Canada, Colombia, and US).  


Responsibilities:

  • Oversee and administer global benefit programs throughout the NAM region
  • Implement new automation and process improvements to ensure scalability of benefits/programs  
  • Complete enrollment processing tasks, auditing, employee resolution, etc. 
  • Develop, maintain, and deliver benefit communications including employee onboarding, open enrollment, intranet sites, and other initiatives 
  • Utilize global benchmarking and gap analysis to develop and maintain project plans for ongoing annual review of benefits and new expansions 
  • Lead implementation of benefits in new and existing entities, including creation of benefit playbooks 
  • Collaborate with and manage relationships with external providers, vendors, and brokers and ensure timely renewals, launch/implementation of new benefits, and resolution of employee inquiries
  • Ensure compliance with statutory requirements and regulations and develop business processes to ensure ongoing compliance
  • Partner and collaborate with cross functional teams including Payroll, Legal, Finance and teams within People Operations (HRBPs, Workday/HRIS)
  • Perform audits and reconciliation of benefits related enrollments, billing, and data to ensure accuracy
  • Other benefit projects and assignments as necessary


Skills & Qualifications:

  • Bilingual in English and Spanish 
  • Experience in benefit administration & program management in NAM
  • Ability to work in fast-paced environment and collaborate across various stakeholders
  • Excellent project management skills with ability to manage multiple projects and priorities and carrier/broker relationships 
  • Strong interpersonal and communication skills and the ability/desire to coach and mentor others on the team
  • Knowledge of regulations, compliance and reporting requirements 
  • Strong attention to detail, analytical and execution skills and ability to implement and execute new processes 
  • Strong customer service focus with ability to work with confidential information and consistently exercise good judgment


Cash compensation range: 57600-86400 USD Annually


This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer. 


The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. 


We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offersto help employees grow better. 


At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.


We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

 

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

 

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

 

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.


You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.


Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot. 


By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. 

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