Senior, Analyst, Fit & Wear Testing

COVID-19: Allbirds requires all US-based Corporate employees who enter an Allbirds-owned or operated Corporate facility to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment, subject to exemptions for sincerely held religious beliefs, or valid medical reasons.

Who is Allbirds?

At Allbirds, we believe in using business as a force for good. We’re a global footwear and apparel brand with roots in New Zealand and headquarters in San Francisco. Since 2016, we’ve been on a mission to prove that comfort, design, and sustainability aren’t mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. We're a certified B Corporation, meaning we meet rigorous standards of social and environmental performance, accountability, and transparency. We’re dedicated to making the most sustainable products we can using premium natural materials - designed for life’s everyday adventures. In fact, TIME 100 named us for being one of the most innovative companies. Already calling our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.

We take our craft seriously, but not ourselves. As part of the Allbirds family, you can look forward to team lunches, product tests, fun company events, inspiring guest speakers, comfortable shoes, sheep puns, and lots of creative ideas.

Where we need help

• The footwear development team is the central hub where Allbirds’ shoes become a reality. Our team is looking for a tenacious, highly organized, and well-rounded go-getter to join us in leading all things related to product fit, performance, comfort & organization. The footwear team has the special privilege and responsibility of bringing exceptional, thoughtful, and sustainable products to our consumers. We strive to deliver super natural comfort in each of our footwear products and the input from our fit/wear testers partners is critical to our success. Our team is looking for someone who can immediately make an impact on our fit & wear testing program by using their experience to build on and improve our current process. Our ideal candidate will have experience recruiting testers & managing quarterly fit/wear tests for both lifestyle and performance footwear products. They should be a self-starter who is comfortable working cross-functionally with the ability to clearly communicate areas of product improvement based on data analysis gathered during the fit/wear process. Come join a small team striving to make the world’s most comfortable shoes and have an immediate impact!

What does the job entail? 

• Partner with cross-functional project teams - including development, design & product strategy - to design comprehensive test plans for each model across both Lifestyle and Performance footwear categories.
• Recruit and build a solid network of authentic tester relationships across various geos, activities, and consumer segments using MESH01.
• Lead multiple rounds of onsite & remote product testing to analyze fit, comfort, performance, & durability of each product to ensure delivery of world class footwear product.
• Demonstrate excellent ability to collect and analyze tester feedback, identify trends in tester data, perform durability inspections, write reports, and elevate findings to key stakeholders and cross-functional teammates.
• In collaboration with footwear development, build a strong understanding of footwear components, technologies & manufacturing processes to effectively identify technical footwear issues and suggest solutions.
• Ability to think both creatively and analytically with excellent collaboration and problem-solving skills.
• Deliver product feedback on time with the go-to-market calendar and lead discussions from the product testing point of view during cross-functional product reviews.
• Manage information & data collection processes using digital tools such as Google Drive, MSOffice, MESH01, Centric PLM, BOX, Asana and others.

What are we looking for?

• Deep passion for product development, sustainable materials, and footwear
• Experience in biomechanics and/or footwear construction
• Likes being hands-on and working with physical product
• Proactive attitude and behavior
• Detail oriented and clear communicator
• Keen curiosity and critical thinking
• Process oriented
• Not afraid to ask appropriate questions, poke holes, and make well-informed decisions
• Results driven in a team-based environment
• Fast learner when using new software tools
• Someone who isn’t afraid to roll up their sleeves 

More practical skills needed: 

• 2+ years in footwear product testing or production creation.
• BA/BS or equivalent, a plus if in biomechanics, kinesiology or industrial design/engineering.
• Experience with survey design utilizing both quantitative and qualitative research methods with proven ability to analyze data and provide actionable feedback to cross-functional partners, MESH01 experience a plus.
• Solid understanding of footwear development and manufacturing processes with a willingness to learn about cutting edge materials.
• Exceptional project management experience to maintain focused deliverables while managing multiple competing priorities.
• Quick, adaptive, and robust communication skills with the ability to take complex feedback and distill it to the key takeaways to inform decision making processes related to product fit, performance, comfort & durability.
• Experience working both independently and collaboratively.

What can we offer?

• Competitive salary + equity
• Medical / Dental / Vision insurance
• 401k employer match
• Paid parental leave
• Wellness Benefits
• Employee Discount
• Commuter Benefits
• Student Loan Repayment Program

Please apply with your resume and cover letter. We're excited to hear from you.

Diversity

Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.