Senior Account Manager

Remote

Who we are:

Tinuiti is a performance and data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of Google, Facebook/Instagram, Amazon, Apple, and beyond. We believe success requires specialization across all channels, and our offerings cover the full spectrum from paid to earned to owned media. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it.


We support 100% remote work for applicants who reside in the United States and Canada.

 

What you’ll be doing:

As a Senior Account Manager you will be responsible for all aspects of a client’s Amazon business - driving sales, marketing, promotions, new product launches as well as communicating and negotiating with several Amazon.com contacts to grow the client’s traffic, brand awareness, customer conversion, and revenue on Amazon. In essence, the Senior Account Manager will act as the general manager for each client as it relates to their Amazon.com business. The ability to thrive in a dynamic environment will be instrumental to the success of this role. You will work closely with clients and internal stakeholders to develop sustainable and profitable growth strategies.    

  • Own and/or support relationships with key clients and decision makers, including C-Level teams 
  • Manage & grow relationships with all relevant Amazon partners 
  • Develop and execute strategies to grow our client’s Amazon business, including partnering with relevant internal teams such as Product Development, Marketplace Advertising, Paid Search, etc. 
  • Develop, communicate, and oversee a comprehensive marketplace retail strategy with a clear understanding of all inputs that impact performance, including but not limited to: demand forecasting; catalog management; content analysis / optimization; operational efficiency; business reporting / retail analytics.
  • Effectively report on & communicate insights to all relevant stakeholders on client team
  • Partner with leadership of other Tinuiti divisions to develop comprehensive marketing strategy for Tinuiti’s Marketplace clients
  • Clear understanding of retail and marketplace platforms and functions on Amazon; experience with Vendor and/or Seller Central preferred
  • Regularly communicate any & all updates to relevant to the Marketplace Operations line of business, as well as their impact to client and / or agency strategy


Requirements:

  • A minimum of two years managing an Amazon apparel or shoes business
  • Proficient in Excel: Pivot tables, lookups, macros is a bonus
  • Experience in a client facing role


Core Competencies:

  • Dealing with Ambiguity: Can effectively cope with change, can decide or act without the total picture, comfortably handles risk and uncertainty
  • Functional/Technical Skills: Excel, Power Point, GSuite
  • Developing Direct Reports and Others: provides challenging and stretching tasks/assignments, aware of each person’s goals, constructs compelling development plans and executes them, people builder. 
  • Drive for Results: Exceeds goals successfully, constantly & consistently a top performer and pushes themselves
  • Written/Verbal Communication: Excellent skills to write & speak clearly and succinctly in a variety of settings and styles. 
  • Action Oriented: Enjoys working hard, is full of energy for new challenges, seizes opportunities
  • Learning on The Fly: Learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions

 

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to connect and see if you could be a great fit.


FLSA Classification: Exempt


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Benefits:

At Tinuiti, we want to ensure you have the time you need to rest and recharge. That's why Tinuitians have an estimated 70 days off per year through our time off programs

  • Unlimited PTO: We encourage all Tinutians to Own their Offline by utilizing our unlimited PTO by working with your Manager to ensure all deliverables are met.
  • Holidays: We offer 17 paid holidays, if one of your religious holidays is not covered, please by all means take advantage of your Flex PTO!
  • Flex Fridays: Meetings are minimized and all Tinuitians have the option to start their weekend early at 1pm local time.
  • Owning Our Offline: Clients are informed and all offices will be closed for 3 total weeks throughout the year to give everyone the chance to truly unplug.


Workplace Flexibility: Office or Remote? Your choice.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100% with immediate vesting

Perks and Wellness: Fringe, Forma, Thankful giving, Equity

Learning and Development: Bravely coaching session, Mentor program and more


Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.


COVID-19 Vaccination Requirement: Tinuiti requires anyone working onsite, visiting Tinuiti offices or attending company sponsored events to provide proof they are fully vaccinated against COVID-19 unless a medical or religious accommodation is requested and approved by The People Team. Please reach out Recruiting@Tinuiti.com if you have questions or concerns about this policy and how it may apply to your candidacy for a role with Tinuiti. It is also our employees’ duty to recognize the potential risks of vaccinations and consult with a medical professional to help in determining what is best for their health. Tinuiti reserves the right to update or modify this policy at any point in time.


Working Conditions: Working indoors, sitting at a computer for extended periods of time, lifting no more than 10 pounds.

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