Sales Operations Analyst

La Mirada, CA

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada CA, Makita U.S.A, with offices in Chicago IL, Reno NV, Wilmer TX, and Buford GA, has been bringing Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

This role will report to the Sales Operations Manager, aligned under the Sales Division. If you are passionate about motivating the sales team, driven to be part of a solution to help achieve sales targets, thrive in finding ways to optimize processes, have a keen attention to detail, are disciplined and goal oriented, and aren’t afraid to roll up your sleeve and get into the analytical data then this is the perfect job for you.


Essential Duties and Responsibilities: (and additional duties-as assigned)

  • Work closely with sales management on pipeline movements and progress towards goals
  • Track and report key metrics for sales reps and sales leadership
  • Build management dashboards in Power BI to provide the business real time visibility into the pipeline and the performance of the sales team
  • Learn our product suite to become a subject matter expert on how we sell
  • Work on reports and projects for sales leaders upon ad-hoc requests
  • Identify and evaluate trends and performance measure against sales targets and strategic initiatives
  • Support sales action planning including vertical and product penetration through Power BI reporting
  • Evaluate trends and performance measures against sales targets and suggest enhancements/improvements
  • Build, maintain and automate weekly/monthly/quarterly reporting utilizing Microsoft Power Platform
  • Collect and Analyze data to evaluate current sales goals
  • Research and evaluate current economic conditions that may affect the organization's ability to sell its products or services in the marketplace
  • Recommend changes to current sales techniques, procedures or promotional efforts based on market research and new trends
  • Work cross functionally with other departments as required to analyze existing business processes, suggest improvements, and develop reports to help drive adoption of Power BI
  • Assist with Dynamics 365 CE and Compensation Plan related requests
  • Understand and improve the end-to-end sales process
  • Act as backup for monitoring and updating pipelines in Azure Data Factory


Required Skills:

  • Bachelor’s degree in business or related field required
  • 2 – 3 years business experience
  • Proficient with generating complex Power BI reports and dashboards – Power Query, Data Modeling, DAX
  • Excellent SQL skills and fine-tuning query efficiencies – (T-SQL)
  • Advanced Microsoft Excel skills – nesting formulas, SUMIFS, VLOOKUP, Pivot Tables, Conditional Formulas, Power Query, Power Pivot
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to work independently and within a team environment
  • Desire to make an immediate impact within a highly competitive Market
  • Strong attention to detail, follow-up and follow-through skills
  • Strong Analytic Skills
  • Professional (timeliness, solid interpersonal skills, independent/self-motivating)
  • A certain degree of creativity and latitude is required 


Preferred Skills:

  • Microsoft Dynamics 365 CE a plus
  • Azure Data Factory, DevOps
  • Power Apps, Power Automate, Power Virtual Agents
  • Python/R 


Physical Demands: 

  • May require light lifting, bending, stooping or reaching.
  • While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • The employee is occasionally required to stand and walk.
  • Employee must be alert and focused at all times.
  • Specific vision abilities required by this job include close vision and ability to adjust focus

Company Benefits:

  • Medical/Dental/Vision/Life Benefits
  • 401(k) Plan
  • Sick Pay & Holiday Pay
  • Education Reimbursement

Equal Opportunity Statement

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or family member of the individual. The Company is committed to complying with all applicable laws providing equal employment opportunities.

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