Sales Operations Analyst
San Francisco, CA
New York, NY
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
We are looking for an experienced sales operations specialist to support our growing sales team. You’ll serve as the operations lead for sales systems by driving strategy, direction and management of sales data integrity. This role is critical to enabling Figma to scale global revenue across our self-service engine and assisted sales motions.
This is a full time role that can be held from one of our US hubs or remotely in the continental United States.
What you’ll do at Figma:
- Developing and maintaining weekly, monthly and quarterly reports and KPIs
- Ongoing analysis on the sales funnel and other business trends for the Sales Leadership team
- Creating and maintaining Sales Operations policies, processes, training, and sales-related material
- Ensure our CRM consolidates all our customer information and provides trusted insights for the team
- Partner with adjacent groups like Sales Systems & Business Operations, Finance, Marketing and Legal
We'd love to hear from you if you have:
- Minimum 3 years sales operations experience, preferably in a fast growing environment
- Interest in Figma
- Strong analytical skills and technical aptitude
- Deep SFDC expertise and knowledge of enterprise SaaS tools(e.g. Outreach, Clearbit)
- Comfortable building high-quality and complex spreadsheets, models and presentations
- A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team
- Investing in Figma: The Decade of Design
- How work is changing at Figma
- Figma's next product is a multiplayer whiteboard called FigJam
- Software Design Startup Figma Is Now Worth $10 Billion
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.