Sales Coordinator

ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 6,500 multifamily, commercial, student housing, and gated communities worldwide, including those developed, owned, and managed by the most trusted names in real estate. 

Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care. While we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh. 

Responsibilities

• Be a key point of contact for potential and existing clients
• Liaise between Sales and Client Success teams to facilitate successful project handoffs
• Define actionable next steps for clients while involving, aligning, and managing relevant stakeholders across teams
• Manage our CRM system and update/track client information/requests on an ongoing basis
• Assist with drafting quotes, proposals, and closing out deals
• Coordinate hardware installation process 
• Handle invoicing requests/billing inquiries
• Communicate with internal departments (client success managers, hardware teams) and our Clients to ensure a smooth and positive client service experience

About You

• Up to 2 years of relevant work experience in customer-facing customer success, account management 
• Degree from an Accredited Institution or relevant experience
• Demonstrate a high level of accountability for both your work and the work of your team
• Enjoy collaborating with people to get work done, but know when to take ownership of a task
• Have strong attention to detail and can spot and fix errors
• Meticulously organized and make sure nothing falls through the cracks
• Work fast but thoughtfully, and make suggestions for efficiencies along the way

About Our Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost) starting day 1
• Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays and 25 days PTO
• Paid Family Leave
• Employee Assistance Program 
• Quarterly self-care stipends
• HealthAdvocacy Program
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance 
• Collaborative, dynamic work environment filled with kind, intelligent people, who are working hard on an industry- defining product

EEO STATEMENT

ButterflyMX is an equal opportunity employer, and we value diversity at our company. We strive to create an accessible and inclusive experience for all candidates and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. Please let our recruiting team know if you need a reasonable accommodation during the application or the recruiting process.